Euskera & Spanish-Speaking Customer Service Agent – Banking
Publicado en 2026-10-31
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Servicio Al Cliente
Bilingüe, Atencion Al Cliente en Español, Representante de servicio al cliente, Centro de atención telefónica
Madrid, Spain
KEY INFORMATIONWORK MODEL
Hybrid
LANGUAGES
Euskera (Basque) & Spanish
SCHEDULE
Monday to Sunday, including weekends
SHIFT OPTIONS
- Morning shift: 08:00–16:00
- Afternoon shift: 16:00–23:00
TRAINING
10 days of pre-employment training
Training hours: 09:30–15:00
RELOCATION
Relocation support is not provided.
We are looking for Euskera and Spanish-speaking Customer Service Agents to join a project in the banking sector in Madrid, Spain.
In this role, you will assist customers with their inquiries, provide accurate information, and deliver professional customer support in both Euskera and Spanish.
If you have strong communication skills and enjoy helping customers, this could be a great opportunity for you!
KEY RESPONSIBILITIES- Respond to customer inquiries and provide accurate information.
- Assist customers with their questions and requests.
- Communicate professionally in Euskera and Spanish.
- Provide clear guidance and ensure a positive customer experience.
- Follow established procedures and quality standards.
- Maintain professional communication with customers.
- Proficiency in Euskera (Basque) and Spanish.
- Strong verbal communication and customer service skills.
- Ability to communicate clearly and professionally.
- Availability to work in Madrid, Spain, under the hybrid work model.
- Flexibility to work shifts from Monday to Sunday, including weekends.
- Willingness to complete the required pre-employment training.
Madrid, Spain's vibrant capital, offers a rich cultural scene, historic landmarks, excellent public transport, and a dynamic urban lifestyle.
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