Operations Support Technician

Do you want to face new challenges without giving up the stability of a highly experienced technology group? At GMV we are expanding our teams in the cybersecurity sector for the management of IT infrastructure and services.

We´ll get to the point; we'll tell you what's not on the web. If you want to know more about us go to GMV website.

In our team, you will provide technical and functional support to service operations as part of the "
Cross Infrastructure, Engineering, and Projects Operations Support
" area.

For this position, we are looking for a
technician with more than 5 years of experience as an Incident Manager and/or Service Manager.

• Experience in IT environment outsourcing
• Advanced level of English (mandatory)
• Knowledge of ITSM tools (incident, request, and change management, etc.)
• Understanding of the IT Infrastructure ecosystem (Communications, Storage, Servers, Databases, Web/Application Servers, etc.)
• Strong communication skills and ability to coordinate multidisciplinary technical teams
• Analytical skills and ability to resolve critical problems
• Desirable certified qualifications such as ITIL, ISO 27001, etc.

🕑
Hybrid working model and 8 weeks per year of teleworking outside your usual geographical area.

💻
Flexible start and finish times
, and intensive working hours Fridays and insummer.

🚀
Personalized career plan development, training and language learning support.

🌍 National and international mobility
. Do you come from another country? We can offer you a relocation package
.

💰
Competitive compensation with ongoing reviews
, flexible compensation and discount on brands.

💪Wellbeingprogram:
Health, dental and accident insurance; free fruit and coffee
,physical, mental and financial health training, and much more!

⚠️ In our recruitment processes youwill always have telephone and personal contact, face-to-face or online, withour talent acquisition team. In addition, bank transfers and bank cards willnever be requested. If you are contacted through any other process, please write to our team at

❤️We promote equal opportunities in recruitment, and we are committed to inclusion and diversity.

If you have any questions please do not hesitate to contact Sandra Bravo Crespo
, in charge of this vacancy.