Senior ServiceNow Engineer - Hybrid

We are looking for the very Top Talent… and we would be delighted if you were to join our team!

More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technological solutions to big companies.

We are looking for Senior Service Now Engineer
, to contribute in a project with one of our global customer in wealth management. We are building a very strong team comprised of high caliber professionals that will work closely with the client’s IT and Business stakeholders to deliver impactful programs.

You will have the opportunity to work on challenging projects with talented colleagues in an international environment while developing your domain knowledge working for a top company.

Work Location:
Work model in hybrid in Madrid (3 days at the office, 2 WFH), feel free to apply if you are also open to relocation!

Lead end-to-end design, development, and implementation of scalable Service Now solutions across multiple instances, with emphasis on core ITSM modules (Incident, Problem, Change, and Request Management) and enterprise-wide integrations.

Develop and optimise custom applications, workflows, and automation using Flow Designer, Business Rules, UI Actions, Client Scripts, and Glide Ajax, ensuring alignment with ITIL v3/v4 best practices.

Integrate Service Now with external systems via REST/SOAP web services, MID Server, and Integration Hub, ensuring secure and reliable data exchange in compliance with audit and segregation‑of‑duties requirements.

Minimum of 7+ years of hands‑on Service Now development experience, with proven involvement in full lifecycle implementations.

Certification(s):
Certified Application Developer (CAD) and/or System Administrator

Understanding of ITIL v3/v4 frameworks and their practical application within Service Now.

Deep expertise in core ITSM modules (Incident, Problem, Change, Request)

Experience in additional modules considered advantageous, e. g. Governance Risk & Compliance (GRC)

• ✈ 23 days of Annual Leave plus the 24th and 31st of December as discretionary days!
• ❤ Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).
• Free access to several training platforms
• Professional stability and career plans
• UST also, compensates referrals from which you could benefit when you refer professionals.
• The option to pick between 12 or 14 payments along the year.
• Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime…)
• UST Club Platform discounts and gym Access discounts

If you would like to know more, don’t hesitate to apply and we’ll get in touch to fill you in detail. We are waiting for you!

In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate.