Network Engineer Expert

1. Context

The client is an international IT services organization delivering shared digital and infrastructure solutions to multiple business entities within a large financial services group (insurance and banking).

Operating at an international scale with offices across several countries, the organization designs, builds, and operates transversal IT solutions supporting business growth, accelerating time to market, and optimizing operational costs.

Its mission is to maintain high-performing, secure, and scalable infrastructure services that enable business continuity and innovation across the group.

The service will be part of a Network Operations unit, composed of IT professionals involved in solution delivery, operational support, and service maintenance for group-wide infrastructure environments.

The role will be integrated into the Operational Excellence – Network Operations support teams and will work closely with both local and global teams, covering the following areas:

Systems, database, and network management

Application maintenance and operational support

IPC process management

Project management

Quality of Service (QoS) and governance

The teams provide:

IT infrastructure support for business and development teams

Technical activities including:

Production support and IT service delivery

Support for application development and ongoing maintenance

The service contributes across the full project lifecycle, from technical studies and solution design to delivery and long-term maintenance.

As part of an existing technical team, the service will be responsible for:

Platform management, maintenance, and monitoring

Data analysis, trend assessment, and proactive troubleshooting

Collaboration with central teams for incident and problem resolution

Documentation of network changes and operational activities

Providing strong troubleshooting expertise in production environments

Mandatory expertise:

Strong experience in network monitoring platforms and data analysis within network environments

Proven hands-on expertise with Zabbix, Net Scout, Grafana, and Spectrum

Nice to have:

Background in Telecommunications, Computer Science, or a related field

Knowledge of network and security technologies and protocols

Experience supporting incident handling and problem-solving activities

Exposure to large-scale or enterprise network operations

Network certifications such as CCNA, CCNP, or equivalent

Language:

Full English working environment (mandatory)