Contracts and Vendor Management Specialist

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

• Our Values are the energy behind everything we do:
  ONE IATA – We collaborate across teams,
  TRUSTED – We do the right thing,
  INNOVATIVE – We make tomorrow better,
  INCLUSIVE – We embrace diverse perspectives.
• With over 30,000 courses available, we support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and offer time off to support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous work-from-abroad policy, and a birthday off.

IATA’s Vendor Management unit (part of the Information & Data (I&D) Division) is responsible for managing all vendor-related and contractual engagements with key IT suppliers across the organization. This includes ensuring that supplier relationships, contractual frameworks, and service delivery standards are aligned with IATA’s strategic and operational objectives.

In your role as a Vendor Management and Contracting Specialist, you will oversee the full contract lifecycle, including the preparation, negotiation, and execution of new agreements until successfully signed. The role also includes managing contract renewals and contract amendments.

For the vendors under your portfolio, you shall collaborate with the I&D Support team in tracking vendor performance levels and SLAs as per agreement.

As part of your daily responsibilities, you will work closely with cross-functional teams across IATA, particularly Legal, Procurement, the Project Managers, and relevant business units.

In this role, you will help IATA build strong, transparent, and effective relationships with its I&D suppliers. Your work will ensure that agreements are well-managed, performance stays on track, and internal teams receive the support they need to operate smoothly.

Contract Lifecycle Management

Vendor Performance Support

Collaboration & Engagement

Administrative, PTP & Governance Activities

We would love to hear from you if you have:

• Proven experience in Contract Management, with at least 3 years in IT-related contracts (Hosting, IT license agreements, IT Support, Software Development and Staff augmentation).
• Proven experience in IT Vendor & Performance Management.
• Familiarity in SAP PTP processes and Vendor Master Data and RFI/RFQ/RFP Procedures.
• IT Buyer experience is a plus.
• Contract Management Certification is a plus.
• Excellent level of English (other languages: Arabic, Chinese, French, Spanish is a plus).

Travel Required:

N

Learn more about IATA’s role in the industry, our benefits, and the team at IATA careers. We are looking forward to hearing from you!