Operations Support Executive, External Fulfilment
Trabajo disponible en:
04810, Madrid, Andalucia, España
Empresa:
Amazon
Tiempo completo
puesto
Publicado en 2026-02-20
Especializaciones laborales:
-
TI/Tecnología
Soporte de TI, Centro de ayuda, Apoyo técnico
Rango Salarial o Referencia de la Industria: 30000 - 50000 EUR Anual
EUR
30000.00
50000.00
YEAR
Descripción del trabajo
Puesto: Central Operations Support Executive, External Fulfilment
Central Operations Support Executive, External Fulfilment
The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits, stakeholder management, within and outside of Amazon, rolling out new processes, and running central control centers. The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership.
The job requires a person who has skills in identifying patterns and any disruptions in it along with the ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non‑voice channels. The candidate must be ready to work on weekends and in shifts.
Roles and Responsibilities Remotely monitor the efficient functioning of the assigned sites via outbound calls, emails, and coordination with field executives.Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations.Train and direct sellers for execution and adherence to norms and practices.Devise and deploy SOPs, analyse data, and propose features and processes that focus on improving the seller experience.Willing to work on weekends.Basic Qualifications
Excellent communication skills.Demonstrated basic analytical ability, results‑oriented environment with external customer interaction.Highly proficient in Microsoft Excel and Windows‑based applications.Able to work on weekends (and shifts).Fluent in English (verbal and written).Preferred Qualifications
Skill to handle external sellers as stakeholders/customers with excellent organizational and follow‑up skill.Good analytical and problem‑solving skills with a capability of setting priorities and working under pressure.Must be able to multi‑task, managing multiple sites simultaneously with attention to detail and the high capability to work on different projects in parallel.Experience in working with logistics and/or manufacturing industry is an advantage.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Usted puede enviar una solicitud o contactar con nosotros por email usando el Buzón de Solicitud online de abajo) for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr
Tenga en cuenta que actualmente no se aceptan solicitudes desde su jurisdicción. Las preferencias de los candidatos son decisión del empleador o del agente reclutador.
Para buscar, ver y solicitar empleos que acepten solicitudes de su ubicación o país, toque aquí para realizar una búsqueda:
Busque más trabajos aquí:
