L2 Platform Operations Engineer – MuleSoft

Requisitos valorables

XML, XSD, WSDL, WS-*, Java, JSON, networking (VIP/firewalls/load balancers), certificate lifecycle, SOAP UI, Postman, Service Now, Linux.

Location:

Europe Shift | Hybrid: 3 days onsite / 2 days remote

Role: L2 operational support for the Mule Soft platform, ensuring platform stability, incident resolution and SLA compliance across AWS, Azure and Open Shift. This is a Platform Operations / L2 Support role, not an API Development position.

• Manage and resolve L2 incidents within SLA.
• Perform platform troubleshooting and log analysis.
• Support deployments, releases and changes.
• Execute runbooks, recovery procedures and operational tasks.
• Document incidents, resolutions and known workarounds.
• Perform basic Root Cause Analysis (RCA) and identify recurring issues.
• Maintain simple automation scripts.
• Support Flex/Omni Gateway operations.
• Track actions and deliverables to closure.
• Participate in production support meetings, on-call and major incidents.

3–5 years Mule Soft Platform Management, Mule Soft Omni/Flex Gateway, Terraform, Open Shift, Git Hub, basic AWS & Azure, OAuth/OpenID & API Security, ITIL, Argo CI/CD, English C1, Computer Science or equivalent.

XML, XSD, WSDL, WS-*, Java, JSON, networking (VIP/firewalls/load balancers), certificate lifecycle, SOAP UI, Postman, Service Now, Linux.

English and Spanish are a must

Madrid

Pasiona Consulting es una consultora tecnológica, partner de Microsoft, dedicada al diseño, desarrollo e implementación de aplicaciones de software a medida para clientes de múltiples sectores.