Senior Product Manager - Openbank App; Digital Channels

IT STARTS HERE

Santander () is evolving from

Country:
Spain

Santander () is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey.
Together
, we are driving a customer-centric transformation that values bold thinking, innovation
, and the courage to challenge what’s possible.

This is more than a strategic shift.
It’s a chance for
driven professionals
to grow, learn, and make a real difference
.

Our mission is to contribute to help more people and businesses prosper
. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Openbank the digital bank of Santander Group, is transforming the financial sector by helping millions of people from different countries managing their money.

We deliver simple, fast, and secure mobile-first banking experiences through everyday banking, lending, and investments. Our core DNA- simplicity, agility, and technology- drives us to make banking accessible, intuitive, and innovative.

Working through multidisciplinary teams, we prioritize innovation, collaboration, and digital transformation. We make decisions quickly, learn from our users, and constantly adapt.
We're seeking passionate individuals who are excited about digital innovation, eager to impact millions of lives, and ready to thrive in a dynamic, high-performing, agile environment.

Join us and be part of the digital revolution in banking.

is looking for a Senior Product Manager based out of Madrid
.

You will lead one cross-functional squad focused on improving the Openbank mobile app for Individuals.

You will partner closely with Engineering, Design/UX, Data, Operations, Customer Growth, Customer Needs, and Risk, Legal and Compliance. You will also collaborate with other product teams, platform teams and international stakeholders across Openbank and Santander.

Your job is to identify the highest-impact opportunities within your area, turn them into clear product bets, and lead your squad from discovery → shipped product → measurable outcomes.

This is a hands-on product leadership role focused on strategy, discovery, prioritisation and value delivery. It is not an operations, service-delivery or project-coordination role.

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

• Own the vision, roadmap and prioritisation of the Openbank app experience.
• Lead one cross-functional squad, aligning Engineering, Design, Data and business partners around clear customer and business outcomes.
• Define and own product metrics across activation, engagement, conversion, retention, self-service and customer satisfaction.
• Lead continuous discovery using product data, customer feedback, UX research and experimentation.
• Identify high-impact customer problems and simplify complex journeys across the app.
• Translate customer and business needs into clear hypotheses, MVPs, product requirements and success criteria.
• Prioritise based on customer value, business impact, strategic alignment, regulation and technical feasibility.
• Work closely with other product managers to create a consistent and connected app experience across journeys.
• Monitor performance after launch and use evidence to improve, iterate or change direction.

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the…