SIM Card Operations Manager

• Manage SIM card inventory documentation, tracking, lifecycle readiness, and operational controls

• Coordinate SIM profile creation and updates with internal teams and external vendors

• Oversee BAP testing for new SKUs and approve or decline new BAPs within established operating requirements

• Support integration of SIM management tools into the AXON Mobility platform and related operational workflows

• Run proofs of concept for SIM-related technologies, market solutions, and operational improvements

• Own day-to-day vendor relationships with Valid, Thales, and other SIM production and lifecycle partners

• Manage SIM profile ordering, maintenance, OTA strategy, termination, end-of-life planning, and replacement activities

• Maintain awareness of market solutions and recommend process, tooling, and vendor improvements

• Participate in remote and in-person meetings as business needs require

• Bachelor's degree in Computer Science or a related technical field
• 3-5 years of experience in SIM operations, mobile technology, telecommunications, OSS/BSS, or technical operations
• Experience with SIM card inventory management, SIM profile development, BAP testing, and SIM management tools
• Ability to manage external vendor relationships and coordinate delivery across internal and external stakeholders
• Strong technical communication skills with the ability to translate operational needs into clear requirements and execution plans
• Working knowledge of mobile telecom or core network environments
• Ability to travel globally
• A valid passport without restrictions
• Master's degree in Computer Science or a related technical discipline is preferred

Demonstrates expertise in SIM card inventory management, vendor relationship management, and operational controls within mobile technology and telecommunications. Proficient in coordinating SIM profile development and integrating SIM management tools into operational workflows.

• SIM Card Inventory Management
• BAP Testing
• Vendor Relationship Management
• Mobile Technology Expertise
• Technical Communication Skills

• SIM Profile Development
• SIM Management Tools
• Operational Controls
• Lifecycle Readiness
• OTA Strategy

• Coordination
• Collaboration
• Problem-Solving

• Bachelor's Degree in Computer Science
• Master's Degree in Computer Science (Preferred)

• Telecommunications
• OSS/BSS
• Mobile Telecom
• Technical Operations

• AXON Mobility Platform
• SIM Production Tools