Support Service Manager

PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.

Our core values begin at the very top and span the broad reach of our global community.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Processing of agent and early warning messages(network contact)
Contact with the warehouse and other subcontractors
Monitoring the quality of service center services.
Create SOP’s when require to support the offshoring process.
2-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics
~ Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding.
~ Computer literacy with Microsoft Software applications and /or other market leading software applications.
~ Good communication skills in English (B2 level mínimum)