Store Manager, Ventas al por menor

We are looking for a passionate Store Manager with experience in retail to join our amazing team in Madrid!

The candidate must have an exceptional customer service skills and a strong sense of fashion. Moreover, candidate has to show the ability to maximize sales through strong communication skills, knowledge of the industry and the enthusiasm resulting in increased sales. Candidate has to be able to provide daily operational management and guidance for the store ensuring that the products are presented in accordance to the brand standards.

What is more, candidate will have to achieve budgeted sales plans for the store on a weekly, monthly and yearly basis.

Under the direction of the Area manager, you will contribute to the achievement of sales goals at the point of sale.

• Greet and assist customers throughout their visit, ensuring a personalized service;
• Advising the customer by promoting our traditional know-how and the characteristics of our products thanks to a well‑controlled sales pitch;
• Build customer loyalty and guarantee customer satisfaction.

• Control and optimize performance indicators through sales analysis (Top, Flop, CR, ATV, UPT…);
• Manage stocks, guarantee their reliability and carry out inventories (revolving and total);
• Ensuring reporting to management (daily reports, weekly and monthly reports);
• Management of the trading budget of the point of sale.

• Participation in recruitment;
• Ensuring the integration and training of new employees;
• Management of sales goals on a daily basis (custom goals, challenges, etc.);
• Guarantee the development of the skills of your employees (assessment, coaching…).

• Create schedules and set up zoning;
• Creation of the visual merchandising according to the guidelines of our company;
• Ensuring the smooth running of the point of sale.