Strategic Account Manager , Belgium Marketplace

Strategic Account Manager , Belgium Marketplace

At Amazon, we're working to be the most customer‑centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online across the globe, this is your chance to make history. Amazon has a long record of growth and success in non‑US geographies. Since launching its first European websites in 1998, Amazon has grown into a global leader in e‑commerce, with customer‑facing websites selling physical goods in five European countries, plus Japan, China, India, Canada, Mexico and Brazil.

Amazon also manages a substantial cross‑border business, serving customers in more than 100 countries every month with exports from our current websites.

Amazon is looking for an experienced Strategic Account Manager to support some of the top Belgian brands on Amazon and across Europe. This role provides a real opportunity to develop original ideas, approaches, and solutions. You will work autonomously, with a consultancy approach, taking responsibility for achieving business objectives and driving initiatives that impact the overall Domestic Seller base. The ideal candidate should possess strong analytical, commercial skills and the ability to elaborate, implement and scale a strategic vision.

You can look forward to:

• An international working environment at one of the most innovative and successful e‑commerce providers in the world
• Collaboration with successful online retailers from various industries
• Collaboration with a competent, highly qualified and motivated team
• Excellent growth prospects and opportunities to up‑skill

• Develop long‑term relationships with top Belgian brands, support them in the integration of their offers and develop ambitious goals for future growth prospects.
• Achieve business and financial objectives and drive the growth of Amazon’s third‑party business across the EU.
• Identify opportunities to improve the Marketplace business for all sellers through scalable solutions and manage the roll‑out of these solutions.
• Share learnings with your global counterparts (EU, US and Asia teams) to drive best practices and to identify new opportunities.
• Conduct deep dives to understand root causes of seller performance and actions to accelerate growth.
• Work closely with Head of Marketplace to identify category specific growth opportunities.
• Identify and manage projects to improve customer and seller experience, working closely with internal and external teams.

• Fluency in Dutch or French, and English.
• Bachelor’s Degree in Economics, Engineering or related degree required.
• 4+ years of working experience in management consulting, product management or sales management.
• Excellent written and verbal communication skills; able to explain complex concepts simply.
• Strong analytical skills.
• Motivation and decision‑making in a highly dynamic environment.
• Highly organized and results oriented.

• High level of academic achievement at degree level. Master’s Degree is a plus.
• Experience in retail and/or a technology/e‑commerce business (preferred but not essential).
• Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements.
• Experience using  or other CRM tool.
• Creative, has initiative, and can constructively advocate on behalf of the customer.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit Amazon support for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.