Key Account Manager Cataluña y Baleares

Job Description

At our heart we are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, sexual orientation, race, color, ethnic or social origin,or disability.

Our team is growing and for this we need bright minds with creativity and flexibility – what talent do you have?

About the Role

The Key Account Manager (KAM) role for NS in Catalonia and Baleares is strategic for the national success of the unit and Takeda, as this region represents a significant contribution in both volume and value. Catalonia is a key area for consolidating the growth of Elvanse and ensuring effective coverage in the treatment of neuropsychiatric disorders.

The KAM will work closely with the other two KAMs in the unit, fostering a strong team dynamic aligned with shared objectives. Additionally, active cross-functional collaboration with the Medical and Marketing departments is required to ensure an integrated and patient-centered execution.

The KAM's activities will include visits to adult psychiatrists, child psychiatrists, and pediatric neurologists, with the goal of enhancing awareness, accurate patient identification, and appropriate treatment management. The ability to build trust, educate, and support healthcare professionals will be key to success in such a competitive and relevant region as Catalonia. Additionally, the continuous growth of the private psychiatry market in Catalonia represents a strategic opportunity by engaging with specialists in the private sector.

In addition, the role will leverage advanced technologies, innovative tools, and artificial intelligence (AI) to enhance strategic decision-making and customer engagement. The use of digital platforms and data-driven insights will support the identification of opportunities, optimize territory management, and personalize interactions with healthcare professionals. Embracing these technological advancements will be essential to drive efficiency and deliver impactful results in a dynamic and evolving environment.

• Account Planning & Execution: Implement account plans aligned with BU and managerial direction. Use data and CRM insights to identify opportunities, define SMART objectives, and monitor progress.

• Customer Engagement: Build trusted partnerships with HCPs and decision-makers. Deliver high-quality scientific discussions that create value and reinforce Takeda’s leadership in NS

• Omnichannel Excellence: Combine in-person and digital engagement for consistent and compliant customer experiences. Use AI-enabled tools to personalize content and schedule interactions efficiently.

• Data-Driven Decision Making: Utilize AI-supported analytics to understand territory performance, patient journey dynamics, and referral patterns. Anticipate risks and opportunities to optimize resources.

• Operational Efficiency: Automate routine reporting and planning tasks, dedicating more time to strategic follow-up, diagnosis pathway optimization, and cross-functional collaboration.

• Collaboration: Work closely with the KAM Manager, Medical, Market Access, and Marketing teams to align tactics and ensure coordinated execution across the territory.

• Continuous Learning: Stay updated on therapeutic advances in RMD-Rare GI, competitor activity, and evolving diagnostic protocols. Share insights to enhance the team’s collective expertise.

Capabilities & Success Competences

• Customer Focus & Scientific Expertise: Deep understanding of Rare GI diseases, treatment pathways, and the needs of multidisciplinary teams.

• Digital Dexterity: Skilled use of CRM, analytics, and…