Sales Manager - Iberia

Destination Management is at the heart of our business. Together with destination experts, sales, and account teams, we create tailored itineraries for tour operators and travel agencies, delivering end-to-end services—from hotels and sightseeing to local support—with 24/7 assistance for worry-free travel worldwide.

In this role you will be responsible for generating business from Spain and Portugal market (and any other market agreed with GM), Strengthen loyalty among existing portfolio and develop the sales of active clients.

• Identify relevant RFPs, and analyse

• Coordinate the full RFP process: data collection, pricing, documentation, compliance checks, and internal validations.

• Draft, structure, and submit high-quality proposals within deadlines.

• Follow up systematically with clients after submission to clarify requirements and improve win rates.

• Collaborate with internal departments to ensure accurate, competitive, and feasible offers.

• Analyse results, conduct debriefs, and propose improvements for future submissions.

• Promote Kuoni Tumlare services in Spain and Portugal by making phone calls to new prospects, sales trip to enrich portfolio of active & potential clients, participating in travel workshops and fairs in Europe as agreed with GM

• Provide reports to the General Manager after each sales trip, workshop, or fair attendance

• Fill and keep updated the CRM database

• Generate group and FIT business using Kuoni Tumlare network in Europe

• Promote activities aimed to promote destinations as specified on the annual target/goals

• Keep close communication with our local offices and make sure business is operated smoothly

• Follow up on leads, pending quotes, and ongoing opportunities until contract closing.

• Ensure each confirmed group is fully prepaid in due time unless credit facilities exist

• Prepare and follow up the contracting process

• Ensure strict revenue control of the tours using company systems

• Degree qualified in Tourism and Travel Business

• Good understanding of the travel industry and market requirements

• Good technical skills in Microsoft Office – Word/Excel/PDF

• Fluent English and Spanish

• Very well organized, able to prioritize tasks

• Ability to work under a lot of pressure from the clients

• Excellent communication skills to collaborate with our destination offices

• Team spirit, ability to work within a group

• Commercially minded and Sales driven

• Experience in Inbound Travel in Europe experience is an asset

• Demonstrated ability to work effectively with cross-functional teams

• Working location, remotely but based in Spain is preferred

• Minimum of 5 years as Sales in the tourism industry

• Experience in Inbound Travel in Europe is an asset

• Knowledge of DMC business

• Global Brand:
  Opportunity to work in an international environment spread across 33 countries and growing.

• Stability: 100 Years at the top of our field and still pushing into new territory.

• Progression:
  We reward high performers and look to promote key talent internally.

• Learning and Development opportunities for growth and Upskilling.

• A Supportive Management Culture and autonomous working environment.

• Company Wide Bonus Scheme.

• Dedicated Employee Engagement Activities.

• Flexible & Hybrid Working.

• Annual Awards and Recognition for high Performers.

• Friendly and Collaborative work environment.