German-Speaking Customer Service Specialist

Workster is collaborating with a leading company to hire German-speaking Customer Service Specialists for their growing team in Malaga. This is a full-time, onsite role, where you’ll handle inbound customer inquiries, provide top-notch service, and identify opportunities for cross-selling or product upgrades. Join a dynamic, supportive team and enjoy working in a vibrant city!

The Role
Handle inbound customer inquiries in a professional and efficient manner.
Assist customers with product-related questions and troubleshoot issues.
Provide excellent service while identifying opportunities for cross-selling or upgrading purchased products when applicable.
Work collaboratively with your team to meet performance targets and customer satisfaction goals.
Your Qualifications
Excellent  German skills (C1 minimum)  with excellent command of  C1-level English .
Have strong communication and interpersonal skills.
Be customer-focused, empathetic, and solution-oriented.
Possess basic computer literacy and adaptability to learn new systems.
Previous experience in customer service or sales is a plus but not mandatory.
The Offer

Location:

100% onsite in Malaga, offering a vibrant and multicultural work environment.
Weekly

Hours:

39 hours per week.
Opportunities for personal and professional growth within a supportive company culture.