Finnish-speaking Fashion Support Consultant

Role: Finnish-speaking Fashion Support Consultant
Location: Malaga, Spain - On-site
Start Date: 1 November, 2026

• Salary 21.000 euros gross/year + up to 3.000 euros gross/year in bonus
• Full-time 39 hours/week permanent contract: rotating schedule Monday - Sunday, between 08:00 - 19:00
• Central location in Benalmadena
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses, and language classes

Receive up to 500€ as a bonus to cover your relocation expenses. This amount will be included in your payroll during your first or second full month.

• Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users' demands.
• Log call details onto call management systems and provide response and resolution within SLA.
• Maintain service and product knowledge and expertise associated with applications specific to individual customers.
• Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.
• Understand and comply with administrative duties

• Proficient or bilingual in Finnish with an advanced level of English or Spanish
• Have excellent communication skills and adaptability
• Have customer care skills – ability to listen to and understand the customers' need
• EU passport or valid Spanish Residence Card
• Availability to work rotating shifts
  , including weekends when required