Resource and Contract Administrator

Location: San Lorenzo Tenochtitlán

About ICP  ICP is a global leader in Content Operations, partnering with some of the world's most recognizable brands, including Unilever, Diageo, Coca-Cola, Mars, P&G, Starbucks, Coty, L'Oréal, NBCU, and Aetna. Our expertise spans content management, logistics, creative operations, production, and digital commerce enablement, ensuring a seamless flow of content across all systems and channels. We empower brands to achieve operational excellence and confidently manage their content.

Content confidently.

With offices in Atlanta, London, Mexico City, Mumbai, and Shanghai, we operate on a global scale, delivering world-class solutions that drive exceptional business outcomes.
We're A People First Company
We foster a culture where work/life balance is nurtured and encouraged, offering hybrid working, generous paid time off, paid holidays, volunteer time off, and Summer half-day Fridays. We also take care of our people with competitive medical, dental, and vision benefits, mental health support, and a robust savings plan.
Do you thrive on breaking through challenges and excelling in competitive environments? We are seeking a detail-oriented and organized Resourcing Manager to join our dynamic Operations team. The Resourcing Manager plays a key role in ensuring client projects are staffed effectively and delivery teams are optimized for success. This role manages the day-to-day coordination of people assignments across multiple projects, balancing client demand, skill alignment, and utilization targets.

The Resourcing Manager serves as a central point of contact, acting as a bridge between Project Managers, Delivery Leads, and Leadership, maintaining visibility, predictability, and agility across all delivery operations.
Act as the central point of contact for all resourcing requests across client projects and internal initiatives.
Manage new project / resourcing requests and ensure all people resource data is complete and correct.
Evaluate resource requests and assign resources based on availability, skillset, and project priority in collaboration with Delivery Leads & PMO Leads.
5-7 years of experience in project management, consulting, professional services, or operations.
~2-3 years as a project management lead
~ Thorough command of project life cycles and delivery structures.
~ Proficiency in project management or work management tools (e.g.,