Field Service Engineer 2nd Shift

Location: Centro Tular Primera Sección

Carestream is an Equal Opportunity Employer and we are looking for your talent as FIELD ENGINEER based in Monterrey, NL
Resolve the problems both remotely and in the field to the customers delight.

• Focuses in on break fix problems with the support of the COE team.

• Adds knowledge articles to the Service knowledge management system.

• Ensures data integrity in call reporting, expense reporting and other administrative requirements.

• Diagnose/repair equipment according to established processes, documents, service manuals and software tools.

• Performs equipment maintenance/installation according to specifications.

• Attain system/customer knowledge to maximize system performance and customer satisfaction.

• Responsible for assigned and back up accounts and for growing the service agreement business.

• Some territories may require extended travel and overnight stay.

• Electronic or Biomedical Engineering Bachellor Degree
- English skills 80% at least
- High technical skills, electrical, mechanical software, networking.

• Benefits above the law as: fondo de ahorro, seguro de gastos médicos mayores y dental familiar, seguro de vida, vales de despensa, bono anual por resultados, plan de retiro, company car including all the expenses, cell phone, laptop, tools, etc.

We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.