Trilingual Compliance Manager (Spanish, English, Portuguese

Puesto: Trilingual Compliance Manager (Spanish, English, Portuguese)
Location: Zinacantepec

Position Overview:

- Build, implement, and oversee the company’s compliance framework across internal operations, client relationships, and third-party partnerships (e.g. SAP).
- This role is critical as the company scales and requires a hands-on builder who can establish compliance from the ground up, ensuring alignment with global standards while addressing LATAM-specific regulatory risks.
- The Compliance Manager will act as a central control function, working cross-functionally with HR, Legal, Finance, Sales, and external partners to ensure ethical, regulatory, and contractual compliance.

Responsibilities:

Compliance program design and governance

- Design and implement a comprehensive compliance framework (policies, procedures, controls).
- Establish a risk-based compliance program, prioritizing high-risk jurisdictions (LATAM).
- Develop and maintain:
Code of Conduct, Anti-Bribery & Anti-Corruption (ABAC) policies, AML/KYC policies, Third-Party Risk Management framework
- Create a compliance governance structure (reporting lines, escalation protocols).
- Report regularly to senior management on compliance risks.

Internal Compliance (HR and Operations)

- Partner with HR to ensure compliance with:
- Labor laws across LATAM jurisdictions
- Employee onboarding/offboarding controls
- Background checks and conflict of interest disclosures
- Implement and monitor:
- Ethics hotline/whistle blower mechanisms
- Internal investigations processes
- Develop and roll out mandatory compliance trainings (e.g., ABAC, data privacy).
- Ensure compliance with internal policies across all departments.

Client Compliance (KYC/CDD)

- Design and manage Know Your Customer (KYC) and Customer Due Diligence (CDD) processes:
- Client onboarding risk assessments
- UBO identification and verification
- Sanctions and PEP screening
- Define risk tiers and enhanced due diligence (EDD) procedures.
- Work with Sales and Finance to embed compliance into the commercial lifecycle.
- Maintain audit-ready documentation for all client due diligence processes.

Third-Party and Partner Compliance

- Implement a Third-Party Risk Management (TPRM) program covering: vendors, consultants, and strategic partners.
- Conduct due diligence on third parties:
- Integrity checks
- Sanctions screening
- Contractual compliance clauses

Ensure partners adhere to:

- Company compliance standards
- Applicable anti-corruption and data protection laws
- Monitor ongoing third-party risks and performance

Regulatory Compliance (LATAM Focus)

- Monitor and interpret regulatory requirements across LATAM.
- Ensure compliance with:
- Anti-corruption laws
- Data privacy regulations
- AML frameworks where applicable.

Monitoring, Audits, and continuous improvement

- Develop and execute a compliance monitoring plan.
- Conduct periodic internal audits and risk assessments.
- Track and report compliance KPIs, such as: % of employees trained, KYC completion rates, third-party risk assessments completed
- Drive remediation plans and continuous improvement initiatives.

Qualifications:

- Bachelor’s degree in Law.
- 10 years of experience in compliance, legal, audit, or risk management.
- Strong experience in: KYC/AML frameworks, Anti-corruption compliance, Third-party risk management
- Experience working in or with LATAM jurisdictions is required.
- Fluency in English, Spanish, and Portuguese