Customer Relationship Management Executive

Location: Ciudad Nezahualcoyotl

Betway   , part of   Super Group   , is looking for a   CRM Executive   to help drive customer engagement, retention, and loyalty across the Spanish market.

Key Responsibilities:

Execute CRM campaigns across email, SMS, push notifications, and in-app messaging.
Optimize customer journeys, including onboarding, retention, and reactivation campaigns.
Manage loyalty programmes and major event-based promotions.
Monitor campaign performance and report on key KPIs.
Work closely with cross-functional teams to deliver engaging customer experiences.
Requirements:
Fluent in   Spanish and English   .
Experience in CRM, retention marketing, or customer lifecycle management.
Strong analytical, communication, and project management skills.
iGaming or sports betting experience is advantageous.
Why Betway?  Join a leading global gaming brand where you'll have the opportunity to make an impact, develop your skills, and grow your career in a fast-paced, innovative environment.
Apply now and level up your career with Betway.