Travel Coordinator - Weddings

Puesto: Travel Coordinator - Destination Weddings
Location: Playa del Carmen

Ready to help guests attend the most amazing destination wedding ever!? Our  Travel Coordination  team helps thousands of wedding guests each year plan their travel, accommodations, and logistics to ensure a smooth trip.
Are you a hard-worker with a
team-first attitude? Are you up for a fun work environment? Do you have an attention for the details? Do you strive to provide the best customer service possible? Yes!? Then we would love to meet you!

What will you do?  You'll be the one helping wedding guests find their perfect flight, picturesque room,
adventurous tours, and helping them plan their perfect getaway.
You’ll be there right from the beginning, providing a service
that ensures they have a memorable wedding, or group
trip.
Here’s what your day-to-day would look
like:
You’re the
frontline to many of our clients, the one they come       to when
they need room reservations, help, or suggestions.

Answer client's
questions about itineraries, rates, and         reservations for
their travel arrangements in a polite,         professional,
timely, and friendly manner.

Provide travel & activity recommendations based on
your       experiences and expertise of the region.

Retain clients through follow-up emails,
impeccable         attention to detail, and providing unmatched
customer service.

Take charge, resolve conflict, and satisfy your
customers.

Use our
computer reservations system to book and/or reserve
accommodations, transportations, and excursions.

Perform           necessary
administrative tasks.

Requirements   Have a deep understanding of Playa del Carmen, Cancun, and the Mayan Riviera region

Are eligible to work in Mexico

Have experience with Microsoft Office (Word, Excel, Outlook, etc.)

Are tech-savvy and can learn online systems for booking/reservations/managing customers/emails

Are detail-oriented and have a knack for staying organized

Have an ability to prioritize and multi-task in a fast-paced environment

Excellent written and verbal communication skills

Be able to speak, write, and read fluent English and at least conversational Spanish

1-2 years in Customer Service and/or Sales role

Experience selling travel (eg. Travel Agent) a huge plus

Benefits   Competitive base salary  PLUS  the ability to
earn bonuses and
perks on top

Freebie nights
issued by hotels and/or tou​r operators

5-day, 40-hour work-week

Opportunities
for career growth

Extensive training​

(8) Paid
Holidays each year
+ Paid Vacation, Sick,
and Personal time off

Paid Volunteer
Time Off to spend giving back to a charitable cause of
your choice

Casual dress code

Your birthday
off, paid! :)