Técnico de TI

Location: Ciudad Benito Juárez

Epic Cadence Associate – Healthcare IT     Patient Access | Healthcare Scheduling | Appointment Scheduling | Patient Registration | Referrals | Front Desk | Ambulatory Operations | EHR/EMR | Healthcare IT | Application Analyst | Business Analyst | Implementation
Epic Career Opportunity | Healthcare Technology | Impact Advisors Mexico
Don’t Just Work in Healthcare IT. Build Your Epic Career.
Your   healthcare, patient access, scheduling, administrative, or customer service experience   can take you much further.
At   Impact Advisors   , you'll work with   U.S. healthcare organizations   , support critical patient access and scheduling workflows, and develop the consulting skills needed to grow in one of the most specialized areas of Healthcare IT.
⭐ YOUR EPIC JOURNEY STARTS HERE
No Epic Cadence certification? No problem.
We are looking for professionals with the right   healthcare, patient access, scheduling, registration, referral, ambulatory operations, or technology background   who are ready to move into Epic.
Impact Advisors will support your path toward Epic certification.
That means you can bring your healthcare and operational expertise today and build your Epic expertise for tomorrow.
What You'll Bring
Required
1–3 years of relevant professional experience   in healthcare, patient access, scheduling, registration, referrals, ambulatory operations, healthcare IT, or a related environment.
Advanced English   , with the ability to communicate professionally in written and spoken English.

Experience with ticketing, support, scheduling, registration, CRM, or case management systems.
Understanding of   patient access and/or healthcare administrative workflows   .
Strong analytical, problem-solving, and research skills.
Strong attention to detail and ability to manage multiple priorities.
Clear and professional communication skills.
Strong customer service and stakeholder management mindset.
Proactive, collaborative, and adaptable approach.
Commitment to continuous learning.
Nice to Have
Epic experience or certification.
Cadence experience.
EHR/EMR experience.

Experience with healthcare scheduling or patient registration systems.
U.S. healthcare experience.

Experience with   referrals, appointment scheduling, insurance verification, or patient access   .
Healthcare technology or consulting experience.
Experience working with clinical or administrative healthcare teams.

Experience with MEDITECH, McKesson, Lawson, OnBase, EHR/EMR workflows and healthcare operations.
What You'll Do
Support and analyze   patient access, scheduling, registration, and ambulatory workflows   within Epic.
Support system requests, incidents, and workflow issues related to   Cadence and patient access functionality   .
Assist with the analysis, configuration, testing, and validation of application changes.
Work with healthcare organizations to understand   patient access and operational requirements   and translate them into application solutions.
Support workflows related to   appointment scheduling, patient registration, provider schedules, referrals, check-in/check-out, and patient information   .
Investigate issues, identify root causes, and coordinate appropriate resolutions with technical and operational teams.
Participate in   testing, quality assurance, and validation   of system enhancements.
Create and maintain application documentation, workflow materials, and support resources.
Collaborate with patient access teams, schedulers, registration staff, clinic operations, clinical teams, and technical stakeholders supporting U.S. healthcare clients.
Help ensure that patient access workflows are accurate, efficient, and aligned with organizational requirements.
Support initiatives focused on   access optimization, scheduling efficiency, workflow improvement, and patient experience   .
You don't need to be an Epic expert.
What matters most is your ability to   understand workflows, solve problems, communicate with stakeholders, learn technology, and translate operational needs into effective system solutions   .
Key Skills
Strong analytical and problem-solving skills.
Understanding   patient access and healthcare scheduling workflows   .
Excellent…