Analista de atención al cliente

Location: Santiago de Querétaro

Join one of the biggest IT Services companies in the world! Here you can transform your career!
Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.

We are looking for   Customer Support Analyst   in Queretaro   ,   who wants to learn and transform his career.

In this role you will:
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms

And much better if you stand out for:
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multitask, organize, and prioritize work
At least 1 year of relevant work experience
Advanced English required

What do we offer?
Contrato inderteminado
Sueldo 100% nómina
12 días de vacaciones el 1er año (aumento de días acorde a ley)
30 días de aguinaldo
Seguro de gastos médicos mayores
Seguro de vida
Vales de despensa mensuales

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At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility to build a TCS that respects each person. Our motto is “Inclusion without exception”. Join us and become a TCSer!
#Buildingonbelief