Business Analyst-Business Analysis

Location: Santiago de Querétaro

Role Overview  The role involves close interaction with trading and business users, managing their requests, ensuring timely incident resolution, and providing deep functional and technical expertise. We are seeking a Fixed Income & Rates Technology Specialist with skills spanning Production Support, QA Testing, and L2 Engineering. Portfolio Management Platforms (risk & pricing)

• QA testing
The successful candidates are expected to help with QA testing and L2 Engineering when not engaged with production support tasks.
Provide both functional and technical guidance to trading and business users, including incident ownership and resolution.

· Participate in problem management to address recurring issues and drive long-term fixes.

· Document incidents, requests, and solutions to enhance the knowledge database.
QA Testing & L2 Engineering

· Perform functional, non-functional, and regression testing for Fixed Income trading platforms. Execute E2E, and integration tests.

· Manage test cases and defects.

· Identify, document, and track defects in Jira while collaborating with developers for resolution.

· Assist throughout the application lifecycle, including project delivery and testing.

· Develop monitoring and alerting solutions to proactively identify system issues.

Front Office trading systems experience preferred.  Strong English; Spanish a plus.

1) Front Office Problem-Solving & Trader Support:

· Rapid incident triage and business impact assessment during live trading

· Root cause analysis across trade life cycles (capture → booking → settlement)

· translating technical issues to business terms

· Market data feeds

·
3) Testing & Validation:

· Pre-market system and market data feed validation

· Trade testing across Fixed Income products with P&L and risk sensitivity validation

· Regression testing and UAT coordination with trading desks

· Test case design based on real trading scenarios and edge cases

1) Incident & Test Management Tools:

· Jira (ticket management, workflow tracking)

· Xray or similar test management tools (basic test case execution)
Basic SQL queries, simple Bash or Power Shell scripts for log analysis

· Exposure to Python, Java, or JavaScript (able to read code and understand stack traces)

· Log Analysis  :
Ability to parse application logs and identify error patterns. (Kibana or similar)
Basic understanding of cloud concepts (AWS services like Lambda, S3, EFS)

· Kafka, MQ, SNS/SQS)

· Database basics: ability to query relational and No

SQL databases (e.g., Mongo

DB, Document

DB)

Experience with monitoring tools (Splunk, Cloud Watch, Grafana, Dynatrace)

· Exposure to caching technologies (Redis, Memcached)

Work with advanced cloud-native trading platforms.

· Collaboration with global traders, quants, and engineering teams.

· Training and career development opportunities.

· Hybrid, flexible work environment