Transition Program Management

Location: Ciudad Nezahualcoyotl

Join our Global Managed Services Transition Team as the   technical focal point for tools conversations and deployments   . You'll drive reporting, automation, and continuous improvement across complex transition programs worldwide.

Key Responsibilities:

Act as client-facing expert on transition tools, reporting, and automation (Power BI, Power Automate, Copilot, Claude Code)
Lead end-to-end tools deployment strategies and drive user adoption
Design and deliver training on AI, automation, and reporting capabilities
Provide strategic recommendations on operational efficiencies and continuous improvement
Partner with delivery teams to ensure quality and client success

WHAT WE'RE LOOKING FO
RRequired
:4-6 years in Managed Services, Transition Programs, or Advisory Consultin
gTransition program experienc   e (must-have
)Client-facing technical expertis   e – proven focal point for tools conversation
sHands-on experience with   Power BI, Power Automate, Azure, MS36
5

Strong understanding of Managed Service Delivery and Technical Project Managemen
tExcellent communication & stakeholder management skill
sDetail-oriented with strong analytical and problem-solving abilitie

s
Preferre
d:

Experience with Copilot, Claude Code, or AI/Agentic technologi
es Background in Strategic Advisory or Consulti

ng