Tecnico De Servicios V

Location: Ejido Querétaro

Brief

Job Description:

A Battery Specialist is responsible for startups, certifications, preventative maintenance and scheduled maintenance for battery systems. The Battery Specialist (BS) is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The BS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.

Job Description:

Brief

Job Description:

A Battery Specialist is responsible for startups, certifications, preventative maintenance and scheduled maintenance for battery systems. The Battery Specialist (BS) is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The BS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager.
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.
Why Vertiv is the best company for Field Service professionals:
Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture
Company leaders have many years of hands-on Field Service experience in this industry and many others
Tremendous focus is placed on employee technical and leadership development
Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning
Competitive benefits include:
Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more
Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides
Company-wide commitment to promoting a strong work/life balance
An employer-of-choice for Veterans with technical backgrounds Role

Duties & Responsibilities:

Rely on direction to accomplish goals
Perform a number of work related tasks
Capable of working under direct supervision or independently based upon training Technical Communicate with National Technical Support on issues
Perform work related tasks according to company guidelines for scheduled maintenance Inspection of UPS Battery systems to identify problems
Maintain customer’s UPS battery system in proper condition
Install battery systems according to the manufacturers specifications
Implement Field Change Notices according to published guidelines
Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
Render on site and phone assistance to customers. Safety Operate in a safe manner in accordance with published safety guidelines
Must wear appropriate PPE as per company guidelines and accordance with job duties
Adhere to work hours policy guidelines – “14 hours rule”
Report all work related accidents or injuries within 24 hours to the appropriate personnel. Administration Provide accurate and timely reporting according to company guidelines Time cards, expense reports, mileage reports, ticket closure, forms et al.
Maintain individual inventory in accordance with company policy
Provide estimated time of arrival to the Customer Response Center where applicable
Maintain company property according to company policies Vehicle, credit cards, PPE, test equipment, laptop, pager,…