Inside Sales Executive

Location: Santiago de Querétaro

Are you the kind of person who thrives on connecting with customers and turning leads into wins? As an Internal Sales Executive (ISE), you'll drive proactive outreach and work closely with our Area Sales Manager to move deals forward.
You'll secure appointments, keep the pipeline flowing, and ensure smooth handovers to technical and operations teams. After the sale, you'll nurture relationships, spot growth opportunities, and keep our CRM and ERP systems sharp. If you love making an impact from behind the scenes, this is your chance to shine!
How You Will Make An Impact
You will proactively engage and qualify leads by following up on Market Qualified Leads (MQLs) and handling inbound enquiries efficiently.
You will assess prospects using the BANT-C framework, mapping stakeholders and conducting virtual introduction meetings as needed.
You will collaborate with the ASM to secure appointments and support the conversion of leads to opportunities.
You will advance sales pipeline by following up on quotes and making minor proposal revisions.
You will prepare detailed project handovers and ensure smooth onboarding by coordinating with Technical Service teams.
You will maintain strong customer relationships, oversee project delivery, gather feedback, and support multi-site opportunities.
You will ensure operational excellence by updating CRM/ERP systems, participating in meetings, and managing a defined area or vertical market

What We Are Looking For
Proven track record in account management and customer success.
Self-starter with strong time management and organisational skills.
Natural problem solver with a process-oriented and disciplined approach.
Strong prioritisation and decision-making skills.
Proficient in CRM systems and general IT literacy.
Confident and professional telephone manner, with experience in building strong customer and business relationships.
Good commercial awareness and understanding of business drivers.
Excellent verbal and written communication skills.
Strong collaboration skills and ability to work effectively within team environments.
Experience working in line with targets and KPIs, driving quality & output

What We Offer

About us:

Our story started in 1984, when A-SAFE set out to solve real workplace safety problems with better, more innovative products. Today, our solutions protect people, assets and operations for brands globally.
We remain a family-owned business, built on strong values and long-term relationships. If you want to know what we stand for, you can learn more about our story and values.
Our HQ in Elland, Halifax, is home to cutting-edge manufacturing technology and modern offices that reflect the quality of what we do. You can take a virtual look around with our 3D tour.
A-SAFE has grown organically over the years and now supports more than 6,000 customers across 50 countries. We are proud to work with global names such as Amazon, Coca Cola and BMW. You can explore more of our Customer Success Stories here.