Quality Assurance Specialist

Job Category:
Quality Job Family:
Quality Laboratory Services

Job Description:

Ensure full compliance with quality and food safety standards across european Schreiber plants, suppliers through the execution and follow-up of audit programs. Ensure customer satisfaction through the correct management of complaints, fulfillment of customer requirements and development of new needs. Participating in multidisciplinary working groups for the standardization of global Food Safety and Quality processes in Europe.

• Conduct Schreiber internal and supplier audits.
• Monitor and follow up audit findings, including deviations and agreed corrective action plans.
• Complaint management:
  Communication of incidents received to the plants, follow-up.
• Communicate with consumer to understand details.
• Follow up on sample recovery.
• Review and verification of data for sending daily, weekly and monthly reports.
• Analyze monthly and weekly trends to follow up the quality objective.
• Communication with consumers to understand complaints and share the analysis of the issue.
• Monthly review, tracking and categorization of complaints from all plants in Europe.
• Development, creation and improvement of reports and dashboards according to needs.
• Participation in the Food safety and quality programs: follow-up of objectives, follow-up of complaints, awareness campaigns, monthly meetings.

• Bachelor’s degree in food science, dairy science or a related scientific field.
• At least 3-5 years of experience in food industry
• Foundational knowledge of food safety and quality systems, laboratory practices, and quality improvement concepts.
• Advanced level in English and Spanish required.
• Good communication skills
• Advanced IS Skills required
• Availability to travel up to 50% (on annual basis)

Schreiber Foods is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin and will not be discriminated against on the basis of disability.

Schreiber Foods strives to do good through food every day. Based in North America, we’re a customer-brand leader in cream cheese, natural cheese, process cheese, shelf-stable beverages and yogurt. Our more than 10,000 employees and presence on five continents enable us to be an essential ingredient in our customers’ success. With annual sales of more than $7 billion, we partner with the best retailers, restaurants, distributors and food manufacturers around the globe.

We also recognize our responsibility to do good in the world and are driven to make a difference in everything we do.

We call ourselves partners – not employees – and there’s a good reason behind that.

Our work is more than just a job.

Our common goals drive and energize us as we work together to be the best we can be.

Caring is a huge part of who we are.

We not only help each other grow; we take care of each other along the way.

Whenever a partner is experiencing a hardship, it’s common for others to take the initiative to organize fundraisers to help support them through our Partners Helping Partners program.

We also care about our communities and want to help make them better places to live every day.

Our people are truly the heart of our company, and we’re on a journey together. It’s about more than a job. We work hard to find great people with diverse backgrounds, experiences and perspectives, and provide opportunities to help them grow. Like a family, we care deeply about each other