Executive Housekeeping Manager

Locations:  Spain  Mallorca

Duration:
Permanent Contract

At Sani/Ikos, the  housekeeping department  is the art of transforming spaces into havens of comfort and serenity. Every neatly made bed, polished surface, and tidied corner reflects our commitment to excellence.

Our  Housekeeping Team  plays a vital role in maintaining cleanliness in guest rooms and public areas, guided by our values of responsibility and excellence.

If you have a true passion for meticulous care and dedication, join us and be part of a team that takes pride in  crafting exceptional guest experiences!

Operational Leadership & Quality Standards

Oversee daily housekeeping operations to ensure high standards of cleanliness, presentation, and hygiene in guest rooms and public areas.

Conduct regular inspections of rooms and public spaces, identifying improvement opportunities and implementing corrective actions.

Ensure adherence to cleaning procedures, safety protocols, and brand quality standards.

Team Leadership & Seasonal Continuity

Recruit, train, coach, and evaluate housekeeping staff to ensure skill development and consistent performance.

Develop team culture built on respect, cooperation, and pride in work, supporting strong seasonal return rates.

Lead daily briefings, allocate duties, monitor task execution, and support supervisors in shift coordination.

Productivity & Resource Optimization

Plan staffing levels and work schedules in alignment with occupancy forecasts and operational demands.

Implement productivity tracking and workflow efficiency measures.

Ensure correct use, care, and maintenance of cleaning equipment and tools.

Oversee inventory levels of linen, amenities, cleaning materials, and equipment.

Ensure correct handling and cost‑effective use of chemicals and supplies.

Coordinate procurement needs with the Purchasing department and adhere to budgetary guidelines.

Guest Experience & Service Recovery

Respond to guest requests, preferences, and housekeeping‑related concerns with professionalism and discretion.

Ensure timely resolution of service recovery situations and communicate follow‑up to relevant teams.

Support personalization efforts by coordinating with Guest Relations and Front Office.

Cross‑Department Coordination

Work closely with Front Office for accurate room status updates and readiness planning.

Coordinate with Maintenance for repair needs and follow‑up on deficiencies.

Participate in Rooms Division operational planning and performance reviews.

Accountability

Fully accountable for the Housekeeping function’s operational, quality, guest satisfaction, and cost performance.

Responsible for maintaining a professional team culture and ensuring consistent delivery of cleanliness and presentation standards.

Acts as key leader in guest room readiness and overall guest comfort.

About you
You have proven experience in a senior Housekeeping leadership role within a luxury hotel or resort. You are a passionate and hands‑on leader who knows how to inspire, develop, and engage multicultural teams while maintaining consistently high service standards. With strong operational knowledge of Housekeeping, including quality assurance, health and safety, inventory control, and productivity planning, you are confident managing day‑to‑day operations and driving efficiency.

Highly organized and detail‑oriented, you have excellent communication and decision‑making skills and thrive in a fast‑paced environment where attention to detail and operational excellence are essential.

We believe in providing the structure for a meaningful career where your impact is clear and your success is supported by a strong team.

Meaningful and impactful work:  Your executive role is central to creating unforgettable holiday experiences and achieving our…