Brand Experience Coordinator; Temporary

Brand Experience Coordinator (Temporary Contract)

At Iberostar Group we are looking for a Brand Experience Coordinator to join our Global Brand team temporarily (to cover maternity leave) based in Palma de Mallorca.

We are a 100% family-owned company with 70 years of experience in the tourism sector. Today, we welcome millions of travelers with the promise of creating happy vacations and memorable experiences, with a value proposition based on quality and the customer and employee experience. We operate in more than 100 establishments across 35 destinations in 13 countries, located in privileged beachfront locations.

We are part of a family of more than 35,000 people of 95 nationalities, sharing the same values:
Responsibility, Transparency, Humility, Passion, and Creativity. We work to create a place where people can thrive, taking care of the people who are part of the Iberostar family, promoting their growth, well-being, and equity as the basis for our decisions. Our Iberostar Wave of Change movement is our roadmap for driving our purpose of leading a model of responsible tourism.

Main mission:
The Global Brand Experience Coordinator is a Brand guardian and will be responsible for planning, executing, and closing projects, ensuring they are completed on time, within budget, and to the required standard of quality.

Job Location:

On-site, Palma de Mallorca Headquarters, Spain.

• Reporting to the Global Brand Experience Director, your main responsibilities will include:
• Project Planning: Define project scope, goals, and deliverables in collaboration with senior management and stakeholders. Develop full-scale project plans, including detailed timelines, and budget allocation.
• Execution: Coordinate the execution of work streams with agencies and internal stakeholders:
  • Creative Development: Actively participate in the development and refinement of experiences, marketing materials, including briefs, copy, and visual assets, ensuring alignment with brand guidelines and project objectives.
  • Creative Review & POV: Apply a critical perspective (Point of View) when reviewing creative assets and deliverables, providing constructive feedback to internal and external creative teams to maintain high standards and strategic alignment.
  • Implementation Guide Development: Develop detailed implementation guides and brand standards to ensure consistent and effective rollout of brand experiences across all channels and markets.
  • Cross-functional Collaboration: Work closely with the creative, content, and regional marketing teams to translate project objectives into impactful brand experiences.
• Monitoring: Monitor project progress, track milestones, and identify and mitigate potential risks and issues.
• Budget Management: Track project budget spend and submit expenses in line with company policies and procedures.
• Communication: Serve as the primary point of contact for all project-related updates. Prepare and present regular project status reports to stakeholders and senior leadership.
• Closing: Conduct post-project evaluations, lessons learned, and ensure all project deliverables are formally signed off and archived.

• Education: Bachelor's Degree in Business Administration, Marketing, Brand Communications or similar. Valuable Master's Degree in Brand Experience, Neuro Marketing or similar.
• Experience / Background: Minimum of 3 years of proven experience in brand project management, developing creative brand experiences. Deep understanding of leisure travel consumer behavior, market trends, and competitive dynamics. Experience in the hospitality sector is desirable. Hotel experience is a plus. Experience across multiple segments (select, premium, luxury) a plus.
• Languages: High level of spoken and written Spanish and English is a must (Advanced level B2+ / C1).
• Tools: Proficiency in PowerPoint, Excel, AI tools

- Our Proposal for you:

We offer you the opportunity to be part of a great company in a constant sustainable growth and develop your career with us and enjoy:

- Temporary Contract to cover a maternity leave (8 months).

- Variety of opportunities and projects that will allow you to develop your potential and grow professionally every day.

- Work in an inspiring environment that is committed to people, values and a responsible tourism model.

- You will be part of our Iberostar Vitality community, with access to a multitude of wellness activities.

What are you waiting for to join our team? We are looking forward to meeting you, apply for the offer! #We Are Iberostar .