Rental Sales Agent

Europcar Mobility Group At Europcar Mobility Group , our purpose is to help to change the way you move. We are guided by our core values:
We are happy to help , We embrace change , We take responsibility , We act with respect and We move as one . Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

Job Description Join Our Team as a Rental Sales Agent – Deliver Exceptional Service and Maximize Sales!

Are you driven by delivering excellent customer service while achieving sales targets? We’re looking for a highly motivated Rental Sales Agent to join our Network & Stations team within the broader Operations function. As a Rental Sales Agent, you’ll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities. This entry-level, counter sales role is perfect for individuals who thrive in a fast-paced environment and are passionate about both service and sales.

Key Responsibilities Handle reservations and process rental agreements with accuracy and professionalism

Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish

Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance

Utilize effective sales techniques by building rapport through open-ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections

Adhere to all rental policies and procedures to ensure smooth and compliant transactions

Assist customers by identifying any additional services or products that may enhance their rental experience

Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process

Support branch operations by performing additional duties as requested by management

What We’re Looking For:

Sales Background:
Proven sales experience in a dynamic, fast-paced environment

Product Expertise:
Skilled in offering optional coverage products, vehicle upgrades, and additional services

Strong customer service skills and the ability to communicate professionallyA sales-driven attitude with a focus on meeting and exceeding targets

Ability to work efficiently in a fast-paced, customer-focused environment

Attention to detail and a commitment to providing accurate and timely service

Ideal Experience Previous experience in a customer-facing or sales role, ideally in retail, hospitality, or automotive sectors

Demonstrated ability to achieve or exceed sales targets

Experience handling transactions and working with point-of-sale systems

Familiarity with rental agreements or similar customer service documentation is a plus Skills & Competencies Excellent interpersonal and communication skills

Strong sales acumen and persuasive abilities

High level of professionalism and reliability

Ability to multitask and stay organized in a busy environment

Attention to detail and accuracy in all customer interactions

Team player with a positive, can-do attitude

Why Join Us?

Be part of a dynamic team that values customer satisfaction and professional growth. Play a key role in enhancing the customer experience while contributing to the company’s success. Enjoy opportunities for career development within a fast-growing company. If you’re ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!

We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. We are dedicated to building a team that reflects the communities we serve and fostering an environment of equity and…