Account Representative

• Work closely with Account Executives to retain existing customers and create new sales opportunities
• Manage the entire sales process for a range of customers, from initial contact through closing
• Support contractual engagements and build relationships with key influencers
• Achieve sales targets and maintain a healthy sales pipeline
• Build and manage customer relationships to drive business growth
• Analyze sales data and metrics to track performance and identify improvement areas
• Collaborate with Account Executives on strategies for new and existing accounts
• Communicate with customers and internal teams using remote sales tools
• Support customer adoption of new products and solutions
• Identify account expansion opportunities and plan growth with AEs and partners
• Independently manage smaller transactional deals from qualification to close
• Assist with product selection, demonstrations, requests for proposals, and sales catalog updates
• Oversee project management, pricing, solution development, sales closing, and technical demonstrations

• Bachelor's degree
• Experience in sales and account management
• Proven track record of meeting sales targets and managing sales pipelines
• Strong organizational and program management skills
• Experience in direct sales and working with various stakeholders
• Ability to support account teams and drive sales for transactional deals
• High English fluency
• Native Spanish fluency
• Ability to manage the full sales process from prospecting to closing
• Experience in selling services and recurring revenue models
• Ability to identify business opportunities and align with strategic goals
• Proficiency in digital and remote selling
• Experience with cross-selling and up-selling
• Self-motivated and proactive in developing new business
• Demonstrated curiosity and confidence in adopting emerging tools and technologies, especially AI
• Ability to quickly learn, adapt, and apply digital solutions in daily workflows
• Ability to use AI insights to drive smarter decisions and personalized customer interactions

Demonstrates expertise in managing the full sales process, from prospecting to closing, while effectively building and maintaining customer relationships. Proficient in digital and remote selling, with a strong ability to analyze sales data and drive business growth through strategic account management.

• Sales Process Management
• Account Management
• Sales Target Achievement
• Digital Selling Proficiency
• Bilingual Communication (English/Spanish)

• Sales Pipeline Management
• Cross-Selling
• Up-Selling
• Contractual Engagement Support
• Sales Data Analysis
• Project Management
• Solution Development
• Technical Demonstrations
• Product Selection
• Proposal Requests

• Organizational Skills
• Proactive Attitude
• Curiosity
• Confidence

• Bachelor's Degree

• Sales
• Account Management
• Customer Relationship Management
• Transactional Deals
• Recurring Revenue Models

• Remote Sales Tools
• AI Insights