AI Engagement Lead

AI Engagement Lead Country:
Spain
** IT STARTS HERE
** Santander () is evolving from
** a global, high-impact brand
** into a
** technology-driven organization**, and our people are at the heart of this journey.
** Together**, we are driving a
** customer-centric transformation
** that values bold
** thinking, innovation**, and the
** courage to challenge
** what’s possible.

This is more than a strategic shift.
** It’s a chance for*
* ** driven professionals*
* ** to grow, learn, and make a real difference**.Our mission is to contribute to help more
** people and businesses prosper**. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
** THE DIFFERENCE YOU MAKE
** At Santander, we are building a world-class AI & Data organization to drive innovation at scale and responsibly deliver the benefits of AI across all our markets. As part of this journey, we are looking for an
** AI Engagement Lead** — a connector, communicator, and orchestrator who will help accelerate AI adoption through effective engagement with our local CDAIOs and country AI  this role, you will act as the
** primary point of coordination between the Global AI team and the country organizations**, helping shape local AI roadmaps, surface key opportunities, and remove operational blockers. You’ll be responsible for ensuring that our global AI strategy translates into tangible impact at the country level — through structured governance, proactive stakeholder management, and compelling communication.

We’re
** shaping the way we work
** through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:
** Country Engagement & Coordination
*** Build trusted working relationships with CDAIOs and local heads of AI to ensure alignment with global priorities.
* Support the Senior Leader in shaping country engagement plans and follow-up on delivery milestones.
* Identify high-value AI use cases and track progress across implementation phases.
* Facilitate structured country reviews, QBRs, and steering committees with clear KPIs and outcomes.
** Stakeholder Communication & Alignment
*** Prepare executive briefings, decks, and talking points for senior forums (e.g., CDAO Council, ExCo readouts).
* Translate complex AI topics into clear, business-relevant messages tailored to different audiences.
* Act as the “voice of the countries” within the global AI adoption function, surfacing feedback and local challenges.
* Coordinate with Product Owners, Risk, Compliance, and Technology to unblock delivery and manage dependencies.
** Change Management & Enablement
*** Support adoption readiness by leveraging playbooks, templates, and internal communications.
* Contribute to internal storytelling campaigns that drive awareness and enthusiasm for AI initiatives.
* Share best practices and promote reusability of successful approaches across countries.
** WHAT YOU’LL BRING
** Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organization. We’re
** enabling teams to go beyond
** by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
** Professional Experience
*** 5–8 years of experience in consulting, transformation, business strategy, or program management roles within large, matrixed organizations. (Required)
* Proven track record of coordinating complex programs or stakeholder engagement across multiple geographies. (Required)
** Languages
* ** Fluent English (written and spoken) (Required)
* Spanish or Portuguese are a plus (Preferred)
** Hard Skills
*** Excellent communication and storytelling skills, with the ability to influence senior executives and synthesize complex information. (Required)
* Strong organizational and project management capabilities, comfortable working with ambiguity and…