Back Office Specialist (Dutch - speaking) - On-site AL01

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Are you looking for an opportunity to grow your career within an international and innovative company? Join a global technology and services leader supporting some of the world’s most well-known brands across more than 70 countries.
We are looking for a   Dutch-speaking Back Office Specialist   to join our team in   Malaga (on-site)  and work on an exciting project within the   medical and healthcare industry   .
This is a great opportunity for someone who is organized, detail-oriented, comfortable working with digital tools, and interested in developing professional experience within the healthcare sector.
You will work mainly behind the scenes, managing information, processing requests, updating systems, and coordinating with internal teams to ensure that processes are completed accurately and on time.
You’ll receive full training, ongoing support, and opportunities to develop your skills while gaining valuable experience in an international healthcare environment.
What you will do in this role
As a   Dutch-speaking Back Office Specialist   , you will:
Provide   back office and administrative support   for a project within the medical and healthcare industry.
Process and manage service-related requests accurately and efficiently.
Review, validate, and update customer and case information in internal systems.
Handle   written communications and documentation   related to operational requests when required.
Ensure all information is correctly recorded and maintained in the relevant CRM and internal systems.
Follow established processes, procedures, and quality guidelines.
Coordinate with internal departments and specialized teams when additional information or support is required.
Monitor pending cases and follow up to ensure requests are completed within agreed timelines.
Identify inconsistencies, recurring issues, or process-related challenges and escalate them to the appropriate team.
Maintain a high level of   accuracy, confidentiality, and attention to detail   , particularly when handling information related to the medical industry.
Meet agreed   quality standards, productivity targets, service levels, and deadlines   .
Contribute to a positive and collaborative international working environment.
Who are we looking for?
You could be a great match if you:
Are   native or proficient in Dutch   and have a good level of   English   .
Have previous experience in   Back Office, Administration, Operations, Data Processing, Customer Support, or a similar role   .
Have strong   written communication and comprehension skills   .
Are highly organized and have excellent attention to detail.
Enjoy working with information, processes, and digital systems.
Are comfortable using   CRM systems, Microsoft Office, and other digital tools   .
Are able to manage multiple tasks while maintaining accuracy and quality.
Are proactive, reliable, and solution-oriented.
Can work independently while also collaborating effectively with an international team.
Are comfortable working with   targets, deadlines, quality standards, and established procedures   .
Can handle sensitive information with professionalism and discretion.
Are interested in gaining professional experience within the   medical and healthcare industry   .
Previous experience in healthcare, medical administration, technical processes, or regulated environments is a plus, but it is not essential.
Don’t meet every requirement? No worries. We value potential, motivation, and a willingness to learn. If you feel you have the right attitude and skills, we encourage you to apply.
What’s in it for you?
We believe that when our people grow, our clients and their customers grow with them. That’s why we invest in training, development, and creating an environment where you can build a long-term career.
Stable, full-time 39-hour weekly contract
Working hours from  09:00 to 18:00
Salary between  €20,000 and €23,000 gross/year   , depending on experience and profile
On-site position in our Malaga office
Full paid training   on the…