Norwegian & English Customer Support Agent

Electronic Device Guarantees | Hybrid – Seville

Foundever is looking for   Norwegian & English‑speaking Customer Support Agents   to join an on‑site project in   Seville   , supporting a leading company in   electronic device warranties and insurance   .

This role is ideal for candidates who want to   use their language skills daily   , work in a   multicultural environment   , and grow their career with a   global organization   .

About the role
As a Customer Support Agent, you will:
Manage warranty and insurance coverage for electronic devices
Handle customer inquiries, incidents, and claims with empathy and accuracy
Deliver high‑quality service in   Norwegian   , using   English   as the working language
Ensure a professional and positive customer experience at every interaction

What we offer
Temporary contract of  4 months   , with real possibilities of continuity
On‑site position in Seville   , in a modern and professional office
Hybrid work option   : after the nesting phase and once campaign KPIs are achieved, the possibility to work   up to 50% remotely
Paid training   , delivered online and fully included in the contract
Full‑time schedule:  39 hours per week   , 5 working days
- Monday to Friday: 12:05 – 20:05
- Saturdays: 9:00 – 17:00 (only 2 Saturdays per month)
Salary: €22,000 gross per year
International and multicultural work environment

Additional benefits
Real   career growth opportunities   within Foundever
Free language classes   for employees
Employee Experience Program with regular team activities
Discounts on technology, private health insurance, and other services
Bring a Friend Program with referral bonuses

What we are looking for
Native or bilingual   Norwegian   level
Advanced English   level (minimum B2)
Customer‑focused mindset and strong communication skills
Previous customer service experience is a plus, but not required
Ability to adapt to different customer needs
Availability to work   Hybrid in Seville

Start date
ASAP

Why join Foundever?

At Foundever, people come first. We support your professional development, well‑being, and work‑life balance through a global wellbeing program that includes initiatives focused on physical health, nutrition, mindfulness, and social impact.

Foundever is committed to   equality, diversity, and inclusion   , with zero tolerance for any form of discrimination or harassment. This recruitment process promotes   blind CV screening   .

Apply now and turn your language skills into a rewarding on‑site career in Seville.