Site Quality Officer

He aha te mahi? What's the role?
Based in Tarragona , the Senior Quality Officer is responsible for controlling and managing fruit quality reporting across Zespri’s European hubs. This role ensures that third‑party logistics (3PL) providers comply with Zespri’s quality standards through systematic auditing and reporting. The position also provides guidance and support to internal teams and external stakeholders on all quality‑related matters.

Key Responsibilities

Control Vessel and Container Audits:
Control the discharge audits in Zeebrugge to monitor fruit quality during unloading, based on predefined parameters. Prepare and submit detailed audit and discharge reports.

Control 3PL Performance Monitoring:
Evaluate 3PL compliance with quality processes through regular audits and performance reporting.

Prepare and monitor the Supplier Accountability Audits:
Ensure we are well prepared for upcoming SA Audits as well as monitor the audits, based on predefined parameters.

Provide insights on Insurance Claims:
Provide insights on Insurance Claim inspections, communicate findings, and follow up with the operations quality teams in case of claims.

Collaboration with 3PL:
Provide necessary documentation and information to enable 3PL partners to meet agreed quality standards.

Training & Documentation:
Deliver training sessions and maintain accessible quality documentation for internal teams and 3PL partners.

Compliance & Food Safety:
Support sampling and support trials for the Compliance Department, ensuring adherence to food safety standards.

Quality Communication:
Monitor and report quality performance within the team, highlighting non‑compliance and areas for improvement.

Operational Support:
Collaborate with the Operations & Logistics Manager/ Lead and act as backup for team members during absences.

Control & set PPS settings and train and liaise with colleague in Zeebrugge.

SA targeting in SAP prior to the upload of the vessel manifest

Ko wai koe? Who are you?
We are looking for an independent team player who will be  based in Tarragona, Spain . You will also meet the following criteria:

Proficient in both Spanish and English to communicate between offices.

Experience with quality standards and auditing in the fruit industry or international production environments is preferred.

Solid understanding of product quality within the supply chain and its impact on operations.

Strong analytical skills with the ability to interpret data and provide actionable insights.

Excellent collaboration and communication skills for engaging with internal teams and external partners.

10+ years experience within warehouse and quality management systems.

Strong training skills for both Zespri Supply Chain colleagues and 3PL staff.

Excellent initiative, eagerness to learn, and ability to work both independently and collaboratively.

Benefits
We offer:

Competitive base salary including a Short‑Term Incentive scheme opportunity and benefits. Please note that individual total compensation will vary based on factors such as qualifications, skill level, competencies, performance and work location.

FlexWELL flexible work ethos; WFH & the office.

Two additional paid leave days for you to proactively support the moments that genuinely boost your mental, physical, emotional, and social wellbeing (Boost Days).

Additional paid annual leave day per year (Zespri Day).

Medical Plan

Working from home allowance

At Zespri, we understand the importance of diverse perspectives and experiences, and a fair hiring process is the first step to getting there. We want to attract a diverse range of people and encourage everyone from all backgrounds and walks of life to apply. Please let us know if you need any assistance or reasonable adjustments to take part in the recruitment and selection process by reaching out to our Talent Acquisition team via email at

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