Service Engineer

Set up and commission new machine installations at customer's side
Provide technical feedback and failure analysis to R&D Dept
To monitor and track major projects and perform technical presentations to customers if necessary
Able to answer technical question and provide recommendations or solutions for application of machines at customers' sites
Monitor machine performance regularly and perform data mining and analysis to provide recommendations for improvement.
Understand customer requirements and able to perform data mining and analysis to provide recommendations for improvement
Works on problems of diverse scope where data analysis is required evaluation of identifiable factors
Requires working closely with R&D team and Application team for complex issue investigation and solution implementation
Develop knowledge-based repository for FAQs and documentation
Senior role lead, train and support Junior level
Travelling would be as needed to fulfil job responsibilities
Undertake other duties and responsibilities, which may be assigned by the Company from time to time with on time full closure

Job Requirements:

Candidate must possess at least a Bachelor's Degree or Professional Degree in Engineering (Mechanical)/Computer Engineering/Physics/ Applied Science/ Mechatronics or equivalent
Applicants will be stationed in Mexicali, Mexico but must be able to travel US, Canada and Malaysia as per assign by Superior
Strong analytical and problem solving skills, willing to learn and work hard
Able to work independently
Team player and ability to work within multiracial environment
Possess strong oral, written and interpersonal skills
Possess teamwork spirit and positive attitude
Good and positive work attitude, self-motivated with ability to work independently and in team environment
Semiconductor working experience in similar position is preferable
Must possess own transport
At least 2
-5 years of relevant working experience