Operational Assistant, Operations

We're seeking a detail-oriented Operational Assistant to support our operations team in maintaining smooth daily processes and excellent service delivery. You'll play a crucial role in ensuring our day-to-day operations run efficiently while maintaining high standards of service quality.

• Support daily operational activities and workflow
• Assist in monitoring and tracking operational metrics
• Help maintain operational databases and documentation
• Coordinate with team members to ensure task completion
• Assist in preparing operational reports and presentations
• Handle basic client inquiries and support requests
• Help implement process improvements
• Maintain organized records and files
• Schedule and coordinate team meetings
• Support various administrative tasks as needed

• 2+ years of operational or administrative experience
• Strong organizational and time management skills
• Proficiency in Microsoft Office and operational tools
• Excellent attention to detail
• Strong written and verbal communication skills
• Basic understanding of business operations
• Ability to work independently and in a team
• Problem-solving mindset
• Bachelor's degree preferred
• Experience in digital services industry a plus

• Company equity
• Work from anywhere
• Office trips
• Holidays
• Generous PTO

Full-time Remote