CRM Executive - iGaming

Medier isn’t just a marketing agency—we’re creative partners to our clients. From digital and social media strategies to PR, influencer collaborations, SEO, programmatic advertising, and CRM, we offer a comprehensive suite of expert services. By combining creativity with data‑driven insights, we don’t just deliver campaigns—we deliver results. Our philosophy is simple — hire a team of diverse, passionate people and foster a culture that empowers you to do your best work.

Is it a match? You’re in.

We’re looking for a detail‑oriented CRM Executive (Junior/Middle) to manage promotional campaigns across email, SMS, and landing pages. You’ll ensure flawless campaign execution, optimize customer journeys, and analyze performance to boost engagement. If you are experienced with CRM tools and passionate about the iGaming industry – apply!

Location: on‑site in Warsaw, Limassol, or Valencia.

• Prepare and manage promotional landing pages for marketing campaigns.
• Create and optimize HTML templates for customer communication.
• Develop and schedule SMS campaigns to engage and retain customers.
• Conduct quality assurance (QA) for CRM campaigns to ensure flawless execution.
• Plan, execute, and evaluate local market‑specific CRM activities and campaign results.
• Optimize and improve automated customer journeys, creating new triggers and event‑based communications.

• 1+ years of hands‑on experience as a CRM Manager in iGaming or Betting.
• Excellent attention to detail with a track record of delivering error‑free campaigns under tight deadlines.
• Clear and proactive communicator, both in writing and in cross‑team collaboration.
• Ability to track, analyze, and report on email and SMS marketing results using core performance KPIs.
• Basic HTML knowledge, enough to edit templates and troubleshoot formatting issues.
• Practical experience with CRM platforms (e.g., Optimove, Send Grid, or comparable tools).
• Solid understanding of email and SMS marketing frameworks, compliance rules, and deliverability best practices.

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