Customer Experience Specialist; Dutch

Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.

We are currently seeking a Customer Experience Specialist fluent in Dutch to join our team.

The ideal candidate will have experience in providing top-notch customer service across the industry. This is a full-time position with opportunities for growth and development within our company.

Position: Customer Experience Specialist with Dutch

Location: Valencia, Spain

Employment type: Full-Time

Remuneration: Up to €1,600/month

• Provide top-notch support to C2C customers via phone, email, and chat
• Collaborate with customers to identify effective solutions
• Brainstorm with colleagues to enhance the Customer Experience
• Handle troubleshooting, innovation, and change management daily
• Optimize business processes to enhance the customer journey

• Fluent in Dutch and English
• Customer service experience is preferred
• Exceptional communication skills for meaningful interactions
• Proactive and solution-oriented mindset
• Ability to think outside the box and deliver solutions
• Proficient with computers and fast typing skills

• Experience a vibrant start-up culture collaborating with top European brands
• Breakfast and lunch provided
• Spanish health insurance coverage
• Free Spanish classes to learn a new language and immerse in local culture
• Opportunities for career growth and skill development
• Monthly events and team-building activities
• Relocation support to help settle into Spain smoothly

If interested, don´t hesitate to send us your CV ;)