Customer Support Agent @ Winparts | French Native

Get ready for the career adventure of a lifetime in sunny Valencia, Spain! At weWow, you'll thrive in a dynamic scale-up environment, collaborating with some of Europe’s most exciting and fast-growing brands. Join our international community of passionate professionals, where personal and professional growth are at the heart of everything we do.

Behind the brand.
Winparts is one of the leading online automotive retailers in Europe, helping customers find the right car parts, accessories and maintenance products quickly and easily.

Driven by expertise, innovation and customer focus, Winparts has built a strong reputation as a trusted partner for both car enthusiasts and everyday drivers. With an extensive assortment, expert advice and a commitment to exceptional service, Winparts helps customers stay on the road with confidence.

Their values say it all:
Be the Expert, show you care, drive growth, keep it real and stay curious.

How you make an impact.

You wow customers through phone, email, Whats App and chat interactions

You support customers throughout their entire journey, from product advice to orders and returns

You provide expert guidance and help customers find the right solution for their vehicle-related needs

You identify opportunities to advise customers and recommend suitable products

You take ownership of customer questions and ensure a smooth and positive experience

You demonstrate empathy and solution-oriented thinking when handling customer issues

You collaborate with internal teams to continuously improve customer experience and processes

You contribute to customer satisfaction, loyalty and business growth through every interaction

What we value in you.

You speak native-level French

Additional language skills, especially Dutch, are considered a strong plus

You are available full-time (39 hours per week)

You have experience in customer service, sales, customer experience or a similar customer-facing role

You are highly educated and possess strong communication skills

You combine empathy with a commercial mindset and enjoy advising customers

You are proactive, dedicated and take ownership of your work

You enjoy solving problems and creating positive customer experiences

You are comfortable working in a dynamic and fast-paced environment

You are digitally savvy and familiar with CRM systems and online tools

You are curious, eager to learn and motivated to become an expert in your field

Working hours.
The service operates

Monday to Friday between 09:00 and 21:00 and Saturdays between 09:00 and 17:00.

Flexibility to work within these opening hours is required.

The extras you'll love.

Experience a vibrant scale-up culture while collaborating with some of the coolest brands in Europe

Breakfast and lunch on us – because fueling your day matters

Spanish health insurance – we've got your well-being covered

Free Spanish classes – unlock a new language and immerse yourself in the local culture

Career growth opportunities – take your skills to the next level with endless development paths

Monthly events and socials – from boot camps to the coolest team-building activities, we know how to keep things exciting

Relocation support – we'll help you settle into Spain smoothly, from handling admin to offering tips on local life

Join us for more than just a job, be part of an unforgettable journey while helping customers find the right solution and keeping them moving with confidence.

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