Spanish Speaking Customer Expert Logistics Delivery | Live in Greece
Trabajo disponible en:
46001, Valencia, Comunidad Valenciana, España
Publicado en 2026-07-01
Empresa:
Mercier Consultancy MD
Tiempo completo
puesto Publicado en 2026-07-01
Especializaciones laborales:
-
Servicio Al Cliente
CRM, Bilingüe, Representante de servicio al cliente, Atencion Al Cliente en Español
Descripción del trabajo
Mercier Consultancy is on the hunt for a passionate and skilled Spanish-Speaking Customer Expert to become a vital part of our dynamic logistics delivery team in Greece. This thrilling opportunity allows you to leverage your Spanish language skills to provide outstanding support and service to our valued Spanish-speaking customers in the logistics and delivery industry.
As a team member, you will be pivotal in facilitating effective and efficient communication between our customers and operational services, thereby enhancing overall customer satisfaction. You will serve as a crucial link, ensuring that customer inquiries, concerns, and feedback are accurately conveyed and addressed in a timely manner.
Key Responsibilities
Provide professional customer support in Spanish related to logistics and delivery inquiries
Assist customers with tracking shipments, resolving delivery issues, and answering service-related questions
Maintain accurate documentation of customer interactions in the CRM system
Collaborate with internal departments to ensure timely and accurate delivery solutions
Gather customer feedback to help improve logistics services
Stay updated on company policies, logistics processes, and industry best practices
Requirements
Exceptional fluency in Spanish (written and spoken) is essential
Applicants must have at least a B2 level of fluency in English
Previous experience in customer service, preferably within logistics or delivery sectors, is advantageous
Strong communication and problem-solving skills with a customer-first mindset
Ability to work effectively in a fast-paced environment
Familiarity with CRM systems and digital communication tools preferred
Willingness to live and work in Greece
Self‑motivated, organized, and able to work both independently and in a team
Benefits
Competitive Monthly Salary
Fully Paid Relocation Package
Monthly Performance Bonus
Health Insurance
2 Extra Salaries Per Year
And Much More..
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