Croatian Embassy for Austria - Address / Phone Number

Croatian Embassy in Austria

Address: Heuberggasse 10, 1170 Wien
City: Vienna (Standard time zone: UTC/GMT +2 hours)
Tel.:  (+43 / 1) 485 95 24
Fax: (+43 / 1) 480 29 42
Emergency tel.: (+43 / (0) 699) 1020 2367

Working hours: Monday to Friday, 9.00 - 17.00
Consular hours: Monday, Tuesday, Friday, 10.00 - 12.00, Thursday 10.00 - 12.00, 14.00 - 16.00 

Croatian Embassy ensures all co-nationals protection against the violation of their fundamental rights and the limitation or privation of their personal freedom. They also ensure emergency assistance; help in locating family members, inheritance procedures initiated abroad and for the repatriation of mortal remains. The consular services include:

• Visas
• Births, deaths and marriages
• Passports and emergency travel documents
• Travel advice
• Legalisation Service
• Notarial services, etc.

If a passport has been lost or stolen, a Croatian citizen is obliged to report this immediately to the Embassy and make a statement about the circumstances in which the passport got lost or stolen. She/he is also obliged to submit an Affidavit (Statement) from the competent foreign Police Station that the Croatian passport was stolen or got lost. This statement should be translated into Croatian. The Croatian Embassy will adopt an Official Statement (rješenje) declaring the passport null and void. This Statement must be made public in the Croatian Official Gazette (Narodne novine). After the notification of the lost passport has been published in the Official Gazette the procedure of issuing a new passport can begin.

Since 1 April 2013, the Republic of Croatia has been applying the European Union's Common Visa Policy. Pursuant to the decision of the Government of the Republic of Croatia, in the period from 1 January 2013 to 31 December 2013, all foreign nationals who are holders of valid Schengen documents are not required to have additional (Croatian) visa to enter Croatia and enjoy short stay.

The travel document which an alien is using to enter Croatia must be valid for at least another three months after the planned departure from Croatia and issued within the previous 10 years (e.g. an alien staying in Croatia until 26 December 2013 has to hold a passport valid at least until 27 March 2013).

Theft or loss of a valid passport must be reported to the police and a police report should be presented when applying for a new passport. Otherwise a passport is applied as normally. When reporting a lost passport to the police it should be noted that a report made by telephone and a registration number given  on the basis of that might not be adequate proof to the insurance company. The report can be made in person at a police station so that a report of the crime is available in writing