Cuban Embassy for Austria - Address / Phone Number

Cuban Embassy in Austria

Address: Kaiserstrasse 84, 1070 Wien
City: Vienna (Standard time zone: UTC/GMT +2 hours)
Tel.:  (+43 / 1) 877 81 98
Fax: (+43 / 1) 877 81 98 - 30
Emergency tel.: +43 / 1) 877 81 98 - 28, (+43 / (0) 699) 187 781 96 

Working hours: Monday to Friday, 8.30 - 16.30
Consular hours: Monday to Friday, 9.00 - 12.00
Jurisdiction: Austria, Croatia and Slovenia 

NOTE: From 1/2/2006 money regarding payment of tariff of duties and other related affairs, when they come from the bank or in cash personally given to the embassy. Payment by mail other means will not be admitted. It is suggest to call the Embassy before mailing, to verify the exact amount that must be sent. The phones numbers are (43-1) 877 81 98 28 or 22.

Cuban Embassy ensures all co-nationals protection against the violation of their fundamental rights and the limitation or privation of their personal freedom. They also ensure emergency assistance; help in locating family members, inheritance procedures initiated abroad and for the repatriation of mortal remains. The consular services include:

• Registry
• Health and economic assistance
• Repatriation and repatriation for health reasons
• Consular protection
• Citizenship
• Military service
• Notary services
• Electoral services
• Passports
• Pensions
• Civil status
• Study
• Adoption
• Visas, etc.

Every Cuban citizen requesting consular services (with the exception of Travel Permit Abroad Extensions for 11 months) must be registered. Applications may be made in person at the Consulate or by mail. A completely filled out form must be presented along with a photocopy of the Passport, two photographs and a stamped self-addressed envelope so that the Consular Registration Card, which has to be presented when requesting any Consular Service, can be mailed. The Consular Fee for this service must be paid. NOTE: If the application is being made by mail or via a third party, an extra Consular fee will be charged for the pertinent Consular service. All payments must be made in cash or by a bank certified cheque. Cash sent by mail will be refused and returned at the risk of the applicant.  

To renew or apply for a new Passport, you must present:

• A photocopy of the expired Passport (6 years) and the Passport itself.
• Two color Passport-size photos, front-view, not wearing any head covering or dark glasses.
• A photocopy of the Consular Registration Card.
• A completely filled-out form, printed in black ink.
• Payment of the Consular fee for the pertinent service.

In the case of a lost Passport, besides complying with the requirements from sub-article 2 to sub-article 5, a police report for lost property must be presented along with a photocopy of the lost Passport: if there is no photocopy, a Birth Certificate must be presented or other certificate stating the Cuban citizenship.

Passport Authorizations permit limitless entries into Cuba without the need of any other formalities than the original application.   This allows Cuban emigrants to stay in Cuba for 30 days, a stay that can be extended for a maximum of 30 additional days by making an application in person at the Immigration Office closest to the residence of their family in Cuba. This Authorization is not intended for PRE and PSI holders.  These must continue requesting their PRE-3for entry into Cuba. This authorization procedure is made only once.  When it is granted, it has indefinite validity.  The application can be made at the Cuban Consulate which will be in charge of dispatching it to Cuban Immigration Services, and these will either approve or refuse its granting.  A corresponding form must be filled out.

In the event the authorization is refused, their family in Cuba can make the application for an entrance permit that would be granted for humanitarian reasons (serious illness or death in the immediate family). This permit can only be requested in Cuba before the migratory authorities by the family of the Cuban citizen who wishes to travel.

The Embassy is closed on the following holidays:

• January 1st and 2nd Triumph of the Revolution
• May 1st. May Day
• July 25th, 26th, 27^th National Rebelliousness Day
• October 10^th Independence Day
• December 25^th Christmas Day
• December 31^st New year´s Eve Day