Diplomatic mission address of the US Embassy in New Zealand, consulate address details, Phone number of US Embassy in Wellington. Find information on where to go, opening time when to call, how to find the embassy etc.
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U.S. Embassy for New Zealand - Address / Phone Number

U.S. Embassy for New Zealand

The Embassy of the United States in New Zealand

Address: 29 Fitzherbert Terrace, Wellington 6011
City: Wellington (Standard time zone: UTC/GMT +12 hours)
Tel.: (04) 462 6000
Fax: (04) 472 3537
Working hours: Monday to Friday, 8.15 – 17.00 

US General Consulate in Auckland

Address: 3rd Floor, Citigroup Building, 23 Customs Street East,Auckland
City: Auckland (Standard time zone: UTC/GMT +12 hours)
Tel.: (09) 303 2724
Fax: (09) 366 0870 
Working hours: Monday to Friday 13.00 – 15.00 (by appointment only)*

* Except the last Wednesday of each month

NOTE: The Consulate General in Auckland provides all US consular services in New Zealand:  The Embassy in Wellington is unable to provide consular services. 

The US Consulate General in Auckland, a branch of the US Diplomatic Mission to New Zealand, is located in the Citigroup Centre in Auckland's CBD. The Consulate General provides all US consular services in New Zealand.  Consular services include help for Americans with emergencies as well as help with documents like passports and reports of birth.  The Consulate helps non-Americans with visas to the US, both for short visits and for immigration. They also can assist New Zealand companies looking for US partners.

American Citizen Services (ACS) is part of Consular Services, based at the Auckland Consulate. Assistance is provided to American citizens in New Zealand, including but not limited to Passport services, Consular Reports of Births and Deaths Abroad, and Notarials. In emergency situations, including deaths, arrests and crisis situations, one should contact ACS ( + 09 303 2724 ext 2900). After hours, contact the Duty Officer at + 04 462 6000

The Consular section in Auckland processes United States passport applications for all New Zealand and the Cook Islands. Currently, processing time for most passports is between 10 and 14 working days.

Most New Zealanders do not need a visa to visit the US. In case one requires a visa, the person should make an appointment well in advance of the travel.  While it often takes only a day or so to get a visa, the waiting period can be much longer depending on the time of year or the type of visa the applicant needs.

NOTE: The US Consulate General in Auckland is the sole provider of Consular services in New Zealand - such as handling visas and providing services to US Citizens.

The Consulate does not accept US dollars; all fees must be paid in New Zealand dollars. The Consulate also accepts Bank Checks (Cashier Checks), credit card payment (in person only, and charged in US dollars), or cash, and does not accept personal checks, postal orders, or Eftpos. Bank Checks are to be made payable to: US Consulate General.

The Embassy and the Consulate is closed on the following holidays:

  • January 1 - New Year’s Day
  • January 2 - Day After New Year’s Day
  • January 21 - Martin Luther King Jr. Birthday
  • January 21 - Wellington Anniversary (Wellington Only)
  • January 28 - Auckland Anniversary (Auckland Only)
  • February 6 - Waitangi Day
  • February 18 - Presidents’ Day
  • March/April - Good Friday
  • March/April - Easter Monday
  • April 25 - Anzac Day
  • May 27 - Memorial Day
  • June 3 Queen’s Birthday
  • July 4 - Independence Day
  • September 2 - Labor Day
  • October 14 - Columbus Day
  • October 28 - Labour Day
  • November 11 - Veterans Day
  • November 15 - Canterbury Anniversary (Christchurch Only)
  • November 28 - Thanksgiving Day
  • December 25 - Christmas Day
  • December 26 - Day after Boxing Day

This map displays where the US Embassy / Consulate is located in New Zealand, Wellington.

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