Design Director

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries.

We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

As a Product Design Director at Pipedrive, you will provide strategic, hands‑on leadership to ensure design initiatives drive meaningful business outcomes and create exceptional, intelligent user experiences. You will operate at the intersection of AI‑native product innovation, design craft, and executional excellence, partnering closely with Product, Engineering, Marketing, and Data to shape the future of how customers experience Pipedrive. If you have a proven record of shipping 0‑1 products, bring strong product intuition, deep design expertise, and a forward‑looking perspective on how AI augments workflows, decision‑making, and user value, we’d love to hear from you!

• Develop and execute a cohesive 0‑1 product and design strategy aligned with Pipedrive’s vision, business goals, and an AI‑native product direction where intelligence is intrinsic to core workflows
• Ensure design initiatives deliver measurable impact on growth, retention, monetization, and customer satisfaction across AI‑native and core product experiences
• Partner closely with Product, Engineering, Marketing and Data teams to define how AI models, data, and automation surface value through clear, usable, and trusted experiences
• Champion user research, rapid experimentation, and continuous feedback loops to validate AI behaviors, system confidence, and user trust
• Balance short‑term delivery with long‑term vision, ensuring AI‑driven experiences scale responsibly as products, data, and teams evolve
• Provide clear, inspiring leadership, mentoring designers and design managers to grow their craft, product judgment, and fluency in designing AI‑native experiences
• Lead and grow a team of 11 product designers, building a culture of craft, clarity, and customer obsession
• Foster a design‑led, AI‑native mindset across the organization, shaping how teams think about intelligence, automation, and user value

• 12+ years of experience in product design
• 5+ years of experience leading and managing design teams, with a focus on mentorship, performance, and culture‑building
• A proven track record of shipping zero‑to‑one products, leading new ideas from concept through to product‑market fit
• Deep understanding of how AI‑driven capabilities can enhance workflows and create real user value
• Demonstrated success in aligning design strategies with business goals and driving measurable outcomes
• Strong portfolio showcasing a user‑centric, data‑informed approach, as well as the ability to influence and align stakeholders
• Excellent communication, collaboration, and leadership skills, with a commitment to continuous learning
• Experience balancing vision and execution, turning ambitious ideas into shipped, impactful product experiences
• Comfortable operating in high‑intensity, startup‑like environments while structuring teams to deliver efficiently
• Ability to mentor and grow designers, building a culture of craft, curiosity, and customer obsession
• Strong product sense, with the ability to translate user insights into actionable, business‑relevant design solutions

• People‑first culture - Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas.…