IT Support Specialist

IT Support Specialist

BCIC Swiss GmbH | Best Connect International Company is looking for a full-time, on-site IT Support Specialist in Germany.

Berlin, Germany.

Full time

8 hours per day

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber.
• Have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Perform remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

• Must hold a valid work permit in Germany.
• Several years of experience in the IT field.
• Fluent in local language (German) & English.

If the above match your requirements, please send your English CV mentioning the position in the subject line (with a Whats App number) as soon as possible.

Email:

Negotiable

Apply Now!