SysOps Engineer

Responsibilities

• Deliver customer environment implementation and software configuration within 24 hours lead time.
• Drive operational outcomes aligned to department SLA, cost, and automation targets.
• Perform environment updates, migrations, and software upgrades.
• Monitor customer environments using Azure Monitor, Log Analytics, and alerting systems.
• Own day‑to‑day service reliability against defined SLOs.
• Identify opportunities for automation and process improvement.
• Participate in on‑call rotation and respond to production incidents.
• Communicate effectively during incidents and contribute to post‑incident reviews.
• Identify and act on cost optimization opportunities in Azure.

• BS/BA in Computer Science, Engineering, or related field, or equivalent professional experience.
• 3-5 years cloud operations and infrastructure engineering experience.
• Certifications:
  
  AZ-104 Azure Administrator or demonstrate equivalent Azure administration competency.
• Experience with Microsoft Azure, AWS, or Google Cloud.
• Microsoft Windows Server 2022, IIS, Microsoft SQL Server.
• Automating processes using Power Shell, Azure Power Shell Modules, REST APIs, Terraform or ARM Templates.
• Exposure/experience with orchestration tools (Terraform, ArgoCD, Ansible, Kubernetes platforms, Azure Pipelines).
• Identity management using Azure Entra , Okta, OpenID Connect, SAML.
• Experience with AI-assisted development tools (e.g., Claude, Cursor, Git Hub Copilot).
• Familiarity of high‑availability application architectures using traffic management and load‑balancing strategies.