Senior IT Infrastructure Expert

• Oversee enterprise computing, telecommunications, and end-user support services for U.S. operations.
• Control and management of PBX and VOIP solutions.
• Ensure implementation and ongoing management of IT security controls.
• Lead business change requests and infrastructure projects.
• Work with IT Operations leader and Director in preparing IT strategy and managing budget.
• Manage IT procurement processes and vendor contracts.

• Bachelor’s degree in computer science, Information Systems, or a related technical field (Master’s preferred).
• 8+ years of progressive experience in IT infrastructure, OT and manufacturing or Industrial networks (5G or WIFI7).
• Experience implementing VoIP or PBX solutions.
• Hands‑on experience with server and network infrastructure, ITIL-based service management, and project delivery.
• Strong knowledge of cybersecurity practices, infrastructure lifecycle management, vendor management, IT procurement, contract lifecycle, and vendor governance.
• Excellent communication and leadership skills, with the ability to engage both technical teams and business stakeholders.

Demonstrates expertise in IT infrastructure management, including VoIP and PBX solutions, cybersecurity practices, and vendor governance. Proven ability to lead projects, manage budgets, and communicate effectively with both technical teams and business stakeholders.

• IT Infrastructure Management
• VoIP Solutions Implementation
• Cybersecurity Practices
• Vendor Management
• Project Delivery

• ITIL-Based Service Management
• Server Infrastructure
• Network Infrastructure
• IT Procurement
• Contract Lifecycle Management
• Infrastructure Lifecycle Management
• 5G Technology
• WIFI7 Technology

• Excellent Communication
• Leadership Skills

• Bachelor’s Degree in Computer Science
• Master’s Degree Preferred

• Enterprise Computing
• Telecommunications
• End‑User Support Services
• IT Security Controls
• Business Change Requests

• PBX Solutions
• VoIP Solutions