Field Chief Technology Officer (m​/f​/d) - Trusted Cloud

Field Chief Technology Officer (m/f/d) – Trusted Cloud Germany

German companies and public administrations are ready to accelerate their digital transformation and the use of AI—but they will never compromise on the security of their most sensitive data. This is where Thales in Germany, in partnership with Google Cloud and a newly established 100% German business unit, comes into play. We are creating a locally and fully autonomously operated “Trusted Cloud” that provides access to the broadest service portfolio on the market while remaining strictly under European jurisdiction.

By combining German and French standards such as Sec Num Cloud , C5 and C3-A, we offer customers unequaled resilience and business continuity.

Location: Berlin, Germany

• Technical Design Authority – serve as the primary technical design authority for the German market, overseeing the pre‑sales phase and ensuring technical responses to customer RFPs are robust and compliant.
• Drive high‑level technical designs for large and strategic accounts, ensuring alignment with the highest security standards (Sec Num Cloud  and BSI C5/C3A).
• Customer Engineering Leadership – act as the lead for all customer‑facing technical engagements (a hands‑on, field role) with a direct impact on overall customer experience.
• Manage and lead a team of 5‑10 Customer Engineers, driving technical pre‑sales strategy and execution.
• Technical Support Leadership – lead the customer technical support team and manage a team of technical support engineers tackling daily customer technical requests.
• Customer Journey Leadership – lead the onboarding, billing and support tooling, and manage a team of SRE Engineers in charge of billing operations and Fin Ops.
• Strategic Reporting – report directly to both the German Country Manager and the S3NS Customer Engineering & Services Director in France.

• 10+ years of senior‑level experience in driving technical strategy and design for large enterprise accounts.
• Senior, hands‑on experience designing and implementing solutions using Google Cloud Platform (GCP) services (IaaS, PaaS, AI).
• Experience driving cloud deals for large accounts and overseeing contract execution in the run phase (Technical Account Management).
• Deep understanding of high‑assurance cloud landscape and security standards (e.g., ANSSI Sec Num Cloud , BSI C5/C3A, NIS).
• Proven pre‑sales experience in a Customer Engineering or equivalent client‑facing technical role.
• Experience managing technical teams such as Customer Engineers.